[Need Help] PhonePe SBI Card SELECT BLACK application rejected for no clear reason

[skywalker]

I just applied for the PhonePe SBI Card SELECT BLACK via the PhonePe app, and entered my employment details and completed my instant KYC using Aadhaar and online bank verification (although they only got my Aadhaar verified via DigiLocker but never made me do the online bank verification by making any ₹1 transaction), and then after getting a text message from SBI Card team regarding my application submission, I instantly got to see a screen within the PhonePe app that my card application has been rejected “due to internal policies”. I also tried tracking the application status on the SBI Card website but I’m getting the “invalid application number” error.

Has anyone else also experienced this? How and when can I re-apply for this card and get the application approved?

FYI, I already have the SBI Cashback Card (paid) and a savings account with SBI.

 

[nikhilv0303]

I just applied for the PhonePe SBI Card SELECT BLACK via the PhonePe app, and entered my employment details and completed my instant KYC using Aadhaar and online bank verification (although they only got my Aadhaar verified via DigiLocker but never made me do the online bank verification by making any ₹1 transaction), and then after getting a text message from SBI Card team regarding my application submission, I instantly got to see a screen within the PhonePe app that my card application has been rejected “due to internal policies”. I also tried tracking the application status on the SBI Card website but I’m getting the “invalid application number” error.

Has anyone else also experienced this? How and when can I re-apply for this card and get the application approved?

FYI, I already have the SBI Cashback Card (paid) and a savings account with SBI.

Check out this post in another thread, and follow the email process to get to know the reason

Post in thread 'PhonePe SBI Card – CVP new SBI CC launching'
https://technofino.in/community/thr...–-cvp-new-sbi-cc-launching.42666/post-1133167

 

[skywalker]

Check out this post in another thread, and follow the email process to get to know the reason

Post in thread 'PhonePe SBI Card – CVP new SBI CC launching'
https://technofino.in/community/threads/phonepe-sbi-card-–-cvp-new-sbi-cc-launching.42666/post-1133167

Thanks, will do. I see you faced the same problem. Was it resolved eventually? Were you able to get any proper resolution from them and get the card after that?

 

[nikhilv0303]

Thanks, will do. I see you faced the same problem. Was it resolved eventually? Were you able to get any proper resolution from them and get the card after that?

Got to know it’s due to overleveraged profile.
After that have written back with my Salary slips that I’m not overleveraged and SBI should reconsider my application. They said they will come back by 1-Nov on reconsideration and final decision.
So wait and watch for now

 

[skywalker]

Got to know it’s due to overleveraged profile.
After that have written back with my Salary slips that I’m not overleveraged and SBI should reconsider my application. They said they will come back by 1-Nov on reconsideration and final decision.
So wait and watch for now

So shall I directly send a mail to CS Head in that case, attaching my salary slips and asking them to reconsider my application?

 

[nikhilv0303]

So shall I directly send a mail to CS Head in that case, attaching my salary slips and asking them to reconsider my application?

You can try that as well

 

[SSV]

I just applied for the PhonePe SBI Card SELECT BLACK via the PhonePe app, and entered my employment details and completed my instant KYC using Aadhaar and online bank verification (although they only got my Aadhaar verified via DigiLocker but never made me do the online bank verification by making any ₹1 transaction), and then after getting a text message from SBI Card team regarding my application submission, I instantly got to see a screen within the PhonePe app that my card application has been rejected “due to internal policies”. I also tried tracking the application status on the SBI Card website but I’m getting the “invalid application number” error.

Has anyone else also experienced this? How and when can I re-apply for this card and get the application approved?

FYI, I already have the SBI Cashback Card (paid) and a savings account with SBI.

It was most likely because of Over-leverage issue that we , about 80 % of us ,are facing

 

[b4bhar]

Got to know it’s due to overleveraged profile.
After that have written back with my Salary slips that I’m not overleveraged and SBI should reconsider my application. They said they will come back by 1-Nov on reconsideration and final decision.
So wait and watch for now

For me they told me they would get back to me with the final decision by Oct 14th but they didnt. I emailed them again and their response was like it is taking longer time and they have no update on it. They asked me to wait 21 working days for their final decision.

I'm like come on guys.... just to give an approval for a card, they are taking these many days.... wow!!!

btw, when did send your payslips to them? is it already a month?

 

[nikhilv0303]

For me they told me they would get back to me with the final decision by Oct 14th but they didnt. I emailed them again and their response was like it is taking longer time and they have no update on it. They asked me to wait 21 working days for their final decision.

I'm like come on guys.... just to give an approval for a card, they are taking these many days.... wow!!!

btw, when did send your payslips to them? is it already a month?

I’m not too hopeful given their reputation
Sent them slips 2 days back I think

 

[b4bhar]

I’m not too hopeful given their reputation
Sent them slips 2 days back I think

Me too. They are just taking too much time. Not sure what they are analyzing with our payslips though.

BTW, did anyone manage to get their application approved after sending the payslips?

 

[BrokenBoot]

how did u applied from sprint

 

[b4bhar]

how did u applied from sprint

phonepe card can only be applied from phonepe app now

 

[skywalker]

It was most likely because of Over-leverage issue that we , about 80 % of us ,are facing

Do they ever re-consider and approve the application after us sending a mail to them, once they have rejected it due to the over-leverage issue?

 

[b4bhar]

Do they ever re-consider and approve the application after us sending a mail to them, once they have rejected it due to the over-leverage issue?

Even I'm looking for this. But unfortunately found no one who got their card approved after having overleverage issues

 

[nikhilv0303]

Even I'm looking for this. But unfortunately found no one who got their card approved after having overleverage issues

yes no one on TF has confirmed reconsideration based approval so far

 

[b4bhar]

yes no one on TF has confirmed reconsideration based approval so far

yeah, we are just wasting our time i believe. meanwhile i'm trying to reduce the limit of my cards that i'm not using or rarely use. i think we can reapply after 90 days

 

[akshayhs]

My friend had been rejected initially, but through a known contact of mine, he got it approved. They asked for latest 3m salary slip. It was his 7th card and I was sure he was not overleveraged but for some reason unknown to me, his application had been rejected. He got a decent limit of 130k as well. To conclude, if they feel you can get the card, they will give. Otherwise you don't even get to know what happens if it goes to reconsideration mode.

 

[nikhilv0303]

My friend had been rejected initially, but through a known contact of mine, he got it approved. They asked for latest 3m salary slip. It was his 7th card and I was sure he was not overleveraged but for some reason unknown to me, his application had been rejected. He got a decent limit of 130k as well. To conclude, if they feel you can get the card, they will give. Otherwise you don't even get to know what happens if it goes to reconsideration mode.

Care to help us also through your contact 🙂

 

[b4bhar]

My friend had been rejected initially, but through a known contact of mine, he got it approved. They asked for latest 3m salary slip. It was his 7th card and I was sure he was not overleveraged but for some reason unknown to me, his application had been rejected. He got a decent limit of 130k as well. To conclude, if they feel you can get the card, they will give. Otherwise you don't even get to know what happens if it goes to reconsideration mode.

which card was it?

 

[b4bhar]

yes no one on TF has confirmed reconsideration based approval so far

bro, can you check the status using your application number?