Axis Ace cashback not received

[Aryan Malhotra]

Today my first bill of Axis Ace credit card was generated but no cashback is credited, when is cashback usually received?

 

[Shubham Yadav]

Today my first bill of Axis Ace credit card was generated but no cashback is credited, when is cashback usually received?

In a second statement

 

[Aryan Malhotra]

In a second statement

Ok, is this applicable for the first time or we always receive cashback in the next statement?

 

[Shubham Yadav]

Ok, is this applicable for the first time or we always receive cashback in the next statement?

Always. Your earned current month cashback would be credited in next statement.

 

[VISHESH_BANSAL]

Ok, is this applicable for the first time or we always receive cashback in the next statement?

CashBack earned in Current Statement will be credited before generation of next statement.

 

[sharma]

Can we get add-on Ace card?
Also is 500 cb per month is applicable for add-on or only for main card

 

[Deleted member 11974]

all cards included

 

[ethanhunt]

Axis ace default billing is in which date? Is it 15th?? ...But My bill is not generated yet for first month

 

[Aryan Malhotra]

Axis ace default billing is in which date? Is it 15th?? ...But My bill is not generated yet for first month

I think it is 15th every month, my first bill was generated today itself, but in case your bill is not generated you can call the customer care and ask the bill generation date

 

[akshayhs]

Axis ace default billing is in which date? Is it 15th?? ...But My bill is not generated yet for first month

Bill will be generated. Getting the statement gets delayed. Always check the Axis app > Credit Card section to verify your statement generation.

 

[ethanhunt]

I think it is 15th every month, my first bill was generated today itself, but in case your bill is not generated you can call the customer care and ask the bill generation date

@Aryan Malhotra @akshayhs they are saying that first bill will be generated on 15th september......could not clarify......In this case what will happen to my cashback Cap on utilities bill on gpay....I have already transacted 8k for utilities and recharges this month from 5th to 14th august... Can anyone help..if this happens usually

 

[akshayhs]

...

When was your card issued?

 

[Akki]

@Aryan Malhotra - Do you see any cashback details in statement?

 

[ethanhunt]

When was your card issued?

1st august

 

[akshayhs]

1st august

You will get the statement for spends from 1-14. Wait for it.

What is the status on the Axis mobile app?

 

[ethanhunt]

You will get the statement for spends from 1-14. Wait for it.

What is the status on the Axis mobile app?

Not showing generated in axis mobile/net banking... Customer care told my first statement will be on 15th september...this shouldnt be the case

 

[Aryan Malhotra]

@Aryan Malhotra - Do you see any cashback details in statement?

No, i think it will be credited before generation of next statement

 

[Aryan Malhotra]

Not showing generated in axis mobile/net banking... Customer care told my first statement will be on 15th september...this shouldnt be the case

Your statement will be generated on 15th September only then

 

[RajS]

@Aryan Malhotra @akshayhs they are saying that first bill will be generated on 15th september......could not clarify......In this case what will happen to my cashback Cap on utilities bill on gpay....I have already transacted 8k for utilities and recharges this month from 5th to 14th august... Can anyone help..if this happens usually

It happened to me as well. My first bill generated after 40 days.

 

[anantnitish]

Does axis ace gives 2% on twidpay(which comes under UTILITIES) ?
And this 2% cashbac is still unlimited right?
Cashback is per billing cycle or per calendar month ?
I got thus card today itself.
@vishesh @rajsmrsh