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BOB Debit card query

maynigam

TF Premier
Hello guys

I opened 2 new BOB current accounts (BOB Advantage) and they did not put in the request for debit card issuance! Now I am unable to use BOB world app and Gpay!
They have asked me to fill a form for debit card issuance and select which DC I want.
Please advice on the following.

1. Can I apply for Sapphire debit card? Or do I need to wait 3 months for 10k QAB criteria to be maintained?
2. Is the Sapphire card limited to certain accounts which have 10k QAB criteria? the website says "Current Accounts with our bank under the eligible scheme codes, with a QAB of Rs. 10,000/-, are eligible"
3. In the meanwhile, IF I have to wait for Sapphire DC criteria to be met should I apply for some other DC? If so, Which one is the best ( after Opulence and Sapphire) in terms of benefits?

Thanks in advance
 
Login Internet banking using personal details and generate app pin for app.

@Anindya98 @telescope
No DC is required
 
No DC is required
I don't have my user ID
 
Use your kit ID, starting with KT, which was received via SMS and email.
I used the User Id from the welcome letter on email but it says "Entered User ID does not exist, please enter correct User ID"
Have they not enabled netbanking for me?
 
Called customer care, He said sometime Customer ID and User ID are some sometimes they are different. He asked me to click on forgot user ID and enter my mobile number but i keep getting an "Application Security Error"
He was clueless after this and he asked me to register a complaint on the website with screenshot of application security error. The complaint portal says I can expect a solution by 28th Nov!
WOW! What an Experience!! 💩
 
Called customer care, He said sometime Customer ID and User ID are some sometimes they are different. He asked me to click on forgot user ID and enter my mobile number but i keep getting an "Application Security Error"
He was clueless after this and he asked me to register a complaint on the website with screenshot of application security error. The complaint portal says I can expect a solution by 28th Nov!
WOW! What an Experience!! 💩
Welcome to BOB world
 
Was trying to apply for debit card for my wife's current account. She already had a saving account, so bobworld mobile app is active. It gives the following error while applying for debit card
 

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Was trying to apply for debit card for my wife's current account. She already had a saving account, so bobworld mobile app is active. It gives the following error while applying for debit card
I'm facing same error in my savings account too. No remedy for this. Branch has no clue
 
Was trying to apply for debit card for my wife's current account. She already had a saving account, so bobworld mobile app is active. It gives the following error while applying for debit card
I'm facing same error in my savings account too. No remedy for this. Branch has no clue
What's the MAB you both are maintaining?
1. Can I apply for Sapphire debit card? Or do I need to wait 3 months for 10k QAB criteria to be maintained?
Sapphire Needs 20K MAB
2. Is the Sapphire card limited to certain accounts which have 10k QAB criteria? the website says "Current Accounts with our bank under the eligible scheme codes, with a QAB of Rs. 10,000/-, are eligible"
I think for this you have to apply via the branch.
3. In the meanwhile, IF I have to wait for Sapphire DC criteria to be met should I apply for some other DC? If so, Which one is the best ( after Opulence and Sapphire) in terms of benefits?

Thanks in advance
EMT and Rupay Select DCs
 
What's the MAB you both are maintaining?

Sapphire Needs 20K MAB

I think for this you have to apply via the branch.

EMT and Rupay Select DCs
Bhai give answers separately. Why r u mixing differents persons comments. Its so confusing. & cant reply to individual comment, have to do a lot of edit work
 
UPDATE: I emailed customer care yesterday night to enquire about the user ID. They replied today morning. I was able to follow the guide and activate bobworld app.
They have opened a smart current account for me. Apparently I'm only eligible for EaseMyTrip debit card on the app.

Any idea about which account is eligible for which card? Website doesn't specify!

I plan to shift my current account from smart to advantage variant
 
Bhai give answers separately. Why r u mixing differents persons comments. Its so confusing. & cant reply to individual comment, have to do a lot of edit work
You can reply separately just use the " Quote Reply " option.
 
Was trying to apply for debit card for my wife's current account. She already had a saving account, so bobworld mobile app is active. It gives the following error while applying for debit card
R u able to resolve this error?
 
UPDATE: I emailed customer care yesterday night to enquire about the user ID. They replied today morning. I was able to follow the guide and activate bobworld app.
They have opened a smart current account for me. Apparently I'm only eligible for EaseMyTrip debit card on the app.

Any idea about which account is eligible for which card? Website doesn't specify!

I plan to shift my current account from smart to advantage variant
Better to open a Super Savings Account, you have 2 current Accounts I guess.
You will get all the DC (leaving Opulence ) options and FYF DCs with unlimited cheque books.
 
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