As per traffic rules in India If there is no footpath you should walk on the right side of the road, facing oncoming traffic, to improve visibility and safety. This allows you to see vehicles coming towards you and makes it easier for drivers to see you, which can reduce accident risk.
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Basically they choose 20 Random complaints every month where the customer and manager joins a video conference with a team at headquarter which includes MD too. They started doing this since last month (Sep 2025) and they will do this every month.
I had two option for...