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coolguy1 said:
Good that the magazine guys didn't visit them during lunch hours.
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Maybe they never visited during any hours 😕
Aditikpurohit said:
How is it banks fault that you have to stand in line
Even though there thousands of ways to get your work done online
People still prefer to stand in line & complain
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Just yesterday i went to a bhandara. The line was tremendous even bigger than the notebandi line. My number was around 45-50. But less that 6 minutes i had food on my plate in that long queue. Efficient workers. Just like that it's banks fault for not clearing the work of customers.
There are not thousands only 1 way to perform kyc. Its branch that too home branch. May be you have billion rupees in your account and BM gets your work done personally. We peasants have to get it done via physical visit. Try updating your pan card via net banking and please inform if it gets done. NOT SUBMITTED BUT ACTUALLY SUCCESSFULLY UPDATION.
I also support your reasoning that people still stand in que for things than can be done online.
But MOST of the times when it does not work we have to visit the bank. Even online complaints also clearly mentions to visit branch for further clarifications.
newinnov said:
I think SBI deserves it, atleast their policies does not fluctuate like other private and psu players...
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Maybe they forget to get it changed citing lunch hours🫣


Still i prefer my sbi home branch as it's the nearest from my home and its AC works in summer time.
 
One doesn't need to visit a home branch for the KYC updation in SBI.

I and my friends, we all visited a non-home SBI branch for the KYC updation a few months back when SBI was sending notices about the same. The process hardly took 5-10 minutes for all of us (4 people) and the bank employee told since this is not our home branch, they will have to communicate with the home branch and so KYC updation will take some time (took some 2 days I guess).

Visiting SBI branches after 3PM is also one way to avoid the long queues where most people are there for cash withdrawal related works.
 
Hi, I have observed what there's always two sides of SBI. One always say then lazy, arrogant, and bla bla. While another says it's stable, no extra charges and etc etc.

From my perspective, what I have seen with SBI is it all depends upon BM. Yeah the BM alone is responsible for all the experiences, services or whatever branch is. Unlike other pvt banks, BM here are very powerful.

In my experience of last 5-6 yrs all BM were nice. They just love rich peoples and dislikes to deal with common people. Simple as British rule.
Though sometimes after complaint they behave nicely but later the behaviour gets back to default. So it's never ending cycle.
And the reason is time linked promotions not performance linked unlike pvt sector.

Hope it clarifies.
 
Once I submitted an application for branch change and address updation. The lady at the counter was so reluctant to work on pc she sent me back twice with one or the other excuse. On the third occasion I got to know that she retired and staff was clueless about pending work she left behind (but all of them looked very happy). I laughed hard and closed the account 😂
 
Anupama_Jha said:
Someone posted on X🙂
View attachment 76793
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Only it's employees
Sarcastic As You Can See GIF by Amazon miniTV
 
If they can add requesting RuPay Platinum debit card from net banking and YONO or YONO Lite, then I may consider it to be the best bank. Any bank which requires us to fill a physical form by visiting branch to get desired debit card of our choice cannot be the best bank

Also for joint account, they don't allow online updating of KYC. Must visit branch again with all the docs just for re-KYC

Then the other day my debit card got permanently blocked for trying to load money to Amazon wallet and it kept failing as "suspicious txn". Then the Debit card got PERMANENTLY BLOCKED for trying 2-3 times and AFTER I got a call from THEIR OWN txn monitoring team that some technical issue was leading to card txn failure so please try again since it failed first time. Then again it's rinse and repeat for the slow process of applying for the card from the bank via paper form where they grill me why I've multiple blocked debit cards in my profile. 🙄 Their own stupid algorithm hotlisted the card. No way this faaltu bank is not the best
 
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