Offer Fulfilled! Federal Card Upgraded from Imperio to Celesta

[prashhant]

Last year, I got my Imperio card, but I haven’t received any LE (Limit Enhancement) offer since then. So, I emailed customer support to ask if I could get an LE, as it had been a year since I got my card. Surprisingly, within 24 hours, I received an email about both an LE and a card upgrade.

Thank You FEDERAL!


UPDATE on 22/03/2025

My statement generated today and to my surprise, they've added ₹3,000 + 540 (GST) as joining fee on LTF card.😵‍💫 I've already confirmed with the customer support and they said it's LTF for all customers after 03 April, 2023. I've raised a ticket for fees reversal. Will update it here.

 

[Tarun239]

Kindly share more details, regarding spends, etc on card, previous limit, etc

 

[AllThatStuff]

Last year, I got my Imperio card, but I haven’t received any LE (Limit Enhancement) offer since then. So, I emailed customer support to ask if I could get an LE, as it had been a year since I got my card. Surprisingly, within 24 hours, I received an email about both an LE and a card upgrade.

Thank You FEDERAL!

Since this is just an update...u should have put this on your status update instead of opening a new thread!!
Anyways, happy for LE card upgrade... congratulations 🎉

 

[prashhant]

Kindly share more details, regarding spends, etc on card, previous limit, etc

Used only 3-4 times below 2k transaction. Previous limit 296k.

 

[prashhant]

Since this is just an update...u should have put this on your status update instead of opening a new thread!!
Anyways, happy for LE card upgrade... congratulations 🎉

Okay will keep in my mind next time. Thank you.

 

[theflash]

Last year, I got my Imperio card, but I haven’t received any LE (Limit Enhancement) offer since then. So, I emailed customer support to ask if I could get an LE, as it had been a year since I got my card. Surprisingly, within 24 hours, I received an email about both an LE and a card upgrade.

Thank You FEDERAL!

Can you share the email (removing personal details) and email id you sent? I have a similar case 2.9L limit Signet....

 

[prashhant]

Can you share the email (removing personal details) and email id you sent? I have a similar case 2.9L limit Signet....

Dear Federal Bank Credit Card Team,

I hope you are doing well. I have been using my Federal Bank credit card since February, 2024 and I have maintained a good repayment history. However, I have not received any credit limit enhancement offer since I got my card, whereas I understand that the bank usually provides such offers every six months.

I would appreciate it if you could review my account and let me know about credit limit enhancement. If any further details or documents are required from my end, please let me know. Thank you very much.

Looking forward to your response.

Best regards,

Email - creditcards@federalbank.co.in

 

[Tarun239]

Dear Federal Bank Credit Card Team,

I hope you are doing well. I have been using my Federal Bank credit card since February, 2024 and I have maintained a good repayment history. However, I have not received any credit limit enhancement offer since I got my card, whereas I understand that the bank usually provides such offers every six months.

I would appreciate it if you could review my account and let me know about credit limit enhancement. If any further details or documents are required from my end, please let me know. Thank you very much.

Looking forward to your response.

Best regards,

Email - creditcards@federalbank.co.in

Lot of congratulations on card upgrade, I am also stuck with imperio with 3 lakh limit.

 

[prashhant]

Lot of congratulations on card upgrade, I am also stuck with imperio with 3 lakh limit.

How old is your card?

 

[Tarun239]

How old is your card?

About 8-9 months old card

 

[prashhant]

About 8-9 months old card

Did you get any LE offer before?

 

[Tarun239]

No not yet

 

[ABHISHEKk]

Is your card dispatched?

 

[prashhant]

Is your card dispatched?

Yes already dispatched but i couldn't received it on my communication address, so I emailed them to change my address to my permanent address and dispatch on it. Still waiting for the confirmation.

 

[ccdc]

was your imperio card LTF?....is the new upgrade to Celesta also LTF?

 

[prashhant]

was your imperio card LTF?....is the new upgrade to Celesta also LTF?

Yes I've confirmed with the Customer Support.

 

[Akshay Ajmera]

How much have u spend from this card?

 

[prashhant]

How much have u spend from this card?

Imperio - 4-5 transaction below 2k

 

[hender]

Last year, I got my Imperio card, but I haven’t received any LE (Limit Enhancement) offer since then. So, I emailed customer support to ask if I could get an LE, as it had been a year since I got my card. Surprisingly, within 24 hours, I received an email about both an LE and a card upgrade.

Thank You FEDERAL!

Many congratulations 🎉

 

[ABHISHEKk]

Yes already dispatched but i couldn't received it on my communication address, so I emailed them to change my address to my permanent address and dispatch on it. Still waiting for the confirmation.

After confirmation for conversion, how many days they took to dispatch?