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Axis bank Cooling-off period confusion

In dec I tried to apply for the neo credit card, wanted a rupay card and for zomato benefits.

However the application was rejected without vkyc itself, dont know whats the issue, low credit age (1st cc in oct - HDFC), mobile number different on aadhar might be the reason as cibil is 769

I tried escalating for a proper reason but was never given. Also, level 1 support said you have to wait 12 months and pno said you've to wait 6 months. In TF and other places its mentioned 90 days.

Which of these step is better?
- Mail CC to check for active cooldown?
- Apply a different card (airtel axis/ myzone)
- try neo again after 90 days are done, want to get myzone/neo on ltf offer
 
In dec I tried to apply for the neo credit card, wanted a rupay card and for zomato benefits.

However the application was rejected without vkyc itself, dont know whats the issue, low credit age (1st cc in oct - HDFC), mobile number different on aadhar might be the reason as cibil is 769

I tried escalating for a proper reason but was never given. Also, level 1 support said you have to wait 12 months and pno said you've to wait 6 months. In TF and other places its mentioned 90 days.

Which of these step is better?
- Mail CC to check for active cooldown?
- Apply a different card (airtel axis/ myzone)
- try neo again after 90 days are done, want to get myzone/neo on ltf offer

Axis Cooldown is of 6 months I guess for online application and for offline there is no cooldown

what is the updated cooling period for axis bank CC's to reapply
Look If below 👇 response can help you to decide.
 

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