Wait 3-5 working days, this is standard timeline for every failed transaction. Store customer care obviously can't see failed transaction since it never reached them.
If you call customer care of Axis, they will reply with the same generic answer as written above. So, just wait for 3-5 working days. It will be reversed.
Chargeback is done, when the payment is successfully confirmed and the merchant is denying the payment. Since, this isn't the case here. Chargeback is of no use in your case.
If you call customer care of Axis, they will reply with the same generic answer as written above. So, just wait for 3-5 working days. It will be reversed.
Chargeback is done, when the payment is successfully confirmed and the merchant is denying the payment. Since, this isn't the case here. Chargeback is of no use in your case.