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Did you try via WhatsApp chat?

Kya ho gaya bhai?

Got a new laptop unable to get full version of office and even not able to get support also 🙁
@aayusharyan
@sovon Done it's dam useless a ticket is open for more than 2 days 🙁

@Pavvan Was it marketted with the laptop? Usually they provide like a trial of O365 or something.
Or you can just buy a cheap cdkey or use it. I bought multiple CD Keys of O2019 and still using till date. Works like a charm.

Tag them on Twitter. I tagged Flipkart management on twitter for a week and got pending issue resolved

@Pavvan
To confirm few things, is it a new laptop that came with Office Home and student pre installed?

Or it gone away?

Bro, tag them on Twitter. It will work faster than email.
But for me WhatsApp chat was pretty fast.
Like I raised a complaint for my monitor at 11 am, they call me at 1 pm, assigned engineer within few minutes and the engineer visited at 4 pm, same day.
So try on Twitter, again raised the issue on WhatsApp. Also drop an email.

@aayusharyan no MS office 2024 full version is part of samsung galaxy 5 laptop
@rajarancho seems that the only way
@pikashinchu yes mS office is preinstalled and now not able to use 🙁
@sovon yes you are right any appliance they are best but for laptop service is pathetic 🙁

@Pavvan the first ID (Microsoft ID) you signed into, the Office gets assigned to that ID.

Just go to your Microsoft account, and search for download office home and student.

You will find it under your purchases in your Microsoft account.

This way you will be able to download and active office.

(My acer laptop just got faulty, and I repaired it, so have to again install Office, and this is how I did)