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Aniket Sharma
Aniket Sharma
Why you downgraded, rupay version is available in elite
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danish
fees not worth it
Aniket Sharma
Aniket Sharma
@danish they mostly waived off the fees
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danish
they are not waiving off in my case
Aniket Sharma
Aniket Sharma
@danish connect with retention team
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danish
connected but they denied
Aniket Sharma
Aniket Sharma
Don't know but they agreed on my sbi cashback and charges are returned, will try next year for aurum.
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danish
any one here who has done down grade of sbi card , is downgrade is instant or it takes 7 days time and when the old card fee is auto refunded
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danish
yeah i have sbi cashback they revered fee and made ltf but not for elite and i cant pay 5000 for a useless card with no renewal benifit
SSV
SSV
I don't have any experience but somehow I feel the downgrade will happen eventually..
No need to worry as.an SR was raised
SBI cards operates in its own typical ways
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panu24
Elite is not the easy card to get even Fee waived. @danish when your card gets flipped/downgraded, you will see new card in the app. Check tomorrow in the app. I am not sure if EMI is running on existing card then how downgrade will be handled.
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danish
ok
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danish
@panu24 when card is downgraded when the fee is reveresed of the old card
Aniket Sharma
Aniket Sharma
Did they said the fees will be reversed after downgrade?
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danish
yes sbi card customer care said that next time when the new card statement generates the new card fees will be added and old one will be reversed but i do not trust sbi card empolyees , i talked to rentention team to by placing closure request on my cash back card as emi is on elite , i told first reverse then only i will not close cash back he tired but said no offer , then he said you can downgrade then he took a minute hold and said can not downgrade as emi is running but he did not placed or raised any request after i told even reverse reverse half the fees he said not possible so at last i told i do not want to cancel my cash back card , then i called customer care sbi card they sucess fully raised request by ivr where i pressed 1 , and request was sucessfully raised , one thing i known card can be downgraded when there is outstanding but do not known about emi will update what happens next
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