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Farhad sekh

What happened??

AlooDum

What happened now sarr

Aniket

Wo toh hai 👀

Even not in dedicated app, Kotak811?

Ak Singh

Complain to rbi and share screenshot.
Say them they are going ahead of time.

2

2025

@Aniket Bro, just see the image, they have updated reward t&c for 811 in future. If u ask them for due reward credits they show this page and tells that we have updated in 23rd August 2025. Kambakht ko kaise samjhau ki hum aam aadmi hay hum future travel nehi kar sakte hain unke tarah.

811 Super ka toh kahani hi alag hay 28 January ko t&c badalke bolta hay unhone 1st January ko internally t&c badal diya tha. Website or email walo ko update karna vul gaya tha.

Kaminey log past mein v jata hay aur future mein v. Hum jayse aam aadmi present mein hi vatak rahe hay.

Aniket

Ek baari Paytm jaise haal ho jaye tab akal thikane aayega lagta hai 🤣

As on ka matalab bhi bhul gaya lagta 🤡

Internally karke kya hoga?🤣 Bhul gaya tha toh khudka galti huwa na 🤡

Anyway screen recording karke rakh lijye, call recording, e-mail exchange

Bamboo karke dekhiye, good luck, if competent BO ke pass jayega and dhang se apna kaam karega toh aapke favour mein hoga ya otherwise , uske baad, if aap chaho toh baaki ke legal action le saktein

Kaha kaha kaunsi kaunsi level/desk/team se baat kar chuke? Sayadh aap L1 pe call laga ke forward karwaye hain supervisor/manager se baat kiye hain...baaki jagh bhi if karna chaho toh kar lijye ya direct PNO mein email shoot karye, if reply dhang ka nahi aaye, general robotic reply aaye toh call, argue and record...

@> Regulator hi ... hai toh kya hi hoga, almost sarein banks/cos iss tarah ka term rakha rehta hai 🤣

"Kotak Bank reserves the right to modify/change all or any of the terms and conditions applicable to the Program without assigning any reasons and/or without any prior intimation whatsoever to the Customers. Kotak Bank also reserves the right to discontinue the Kotak Bank Rewards Schemes without assigning any reasons or without any prior intimation whatsoever. Nothing contained herein shall amount to a commitment or representation by Kotak Bank to continue the Kotak Bank Rewards Schemes".

Aniket

Regulator: ....hoon mein 🤡

The bank reserves the right to modify, amend, or terminate the criteria associated with its rewards program at any time, without prior notice. Such changes may include, but are not limited to, adjustments in eligibility requirements for customers or transactions, and redemption options. Customers are encouraged to review the terms and conditions of the rewards program regularly, as modifications may occur based on market conditions, regulatory requirements, or internal policies. The bank shall not be held liable for any losses or damages arising from changes to the rewards program.