The subject kind of says it all. My parents generation swore upon their long relationships with a particular bank.
I'm sure with the competition feom the private banks, there must be some improvement in service standards, especially since NetBanking is where I Do 99% of my banking.
Was...
I have been banking with HDFC Bank for a while now. One savings account is 24 years old and a Current Account is 5 years old.
I have seen the gradual deterioration of services at my branch. I think it's primarily because HDFC took on many more customers than they were prepared to handle.
There...