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  1. xfactcc

    Airtel Black Query: Switching to Prepaid for Rs.707 Tariff (WB)

    I have airtel black postpaid in WB, Rs.707 for 40 mbps net + dish tv. Can I switch to prepaid? Anyone has experience or uses/switched prepaid? I have heard for Jiofiber, disconnection request, then telling their cc you want prepaid works, would it here? -Also, prepaid and postpaid tariffs...
  2. xfactcc

    Need advice, Navi CC bill pay failed later and got reported to cibil :(

    Need advice, I pay cc bills via Navi using Fi dc, for BPCL card, total bill with annual fee around this time was 693, I cleared 500, then 193. 500 got thru, but somehow 193 failed which I noticed today when I got sms of late payment. Minimum due was same as total due. Now got reported to...
  3. xfactcc

    Got unexpected Rs. 1500 GV from Swiggy credit card. Why?

    I received the following email for my Swiggy credit card for a gv of Rs. 1500 which I redeemed for Amazon shopping voucher. I don't know why... any clues? I had set up an EMI for a phone on Flipkart in that month (there may have been an offer like this... i don't remember precisely) but that...
  4. xfactcc

    [Need advice] Jio Bank saying only new customers will get Rupay plat DC, asked me to close and reopen

    Hi, As the headline explains, I have years long Jio PB account, I am still stuck with UPI dummy DC. I contacted their CS and got informed that Rupay Plat DC will be available in future for me but not sure when... They asked me to close existing account and open a new one for immediate...
  5. xfactcc

    Need help figuring out FD calculation from SBM
    Threadmarks: FD Premature Interest Rate Calculation

    Hi members, On 4 December 2022 I booked an FD with SBM to get FD backed Paisabazar Rupay credit card. One year later, on January 2024 I received SMS that credit card has been closed due to non-usage. There was no prior intimation in non-compliance to RBI, escalated, got to RBI BO, got...
  6. xfactcc

    Indie no longer honouring gems balance based tier upgrade?

    Indie customer for a year, they have gems criteria for tier upgrade i.e., 750 for superstar, 1500 for megastar. I have more than 2k gems. On 11 Oct they downgraded my account to star solely based on account balance. When I cited I meet gems criteria, they are refusing to accept it as if it...
  7. xfactcc

    Regarding arbitrary FD rate modification mid-way by SBM Bank

    Dear members, Background: In Dec '22 I got Paisabazar FD Step Up Rupay CC by SBM bank. 1 yr later in Dec '23 received an SMS that it has been closed due to non-usage. Looked up the RBI rule on it and learnt bank must inform customer 30 days prior and give opportunity to respond before...
  8. xfactcc

    HDFC Savings Max charging SMS alert charged?

    So now HDFC Savings Max account is charging fee for SMS alerts? Previously never noticed this. Notice the description 'Oct to Dec 23, 19 sms' it suggests I think. Charging ₹5 for nearly a year old period? What's going on? Should I dispute this?
  9. xfactcc

    PNB will charge penalty on Debit Card txns for insufficient balance

    as per SMS received. Is it new? Are all banks doing it? I thought no bank does this.
  10. xfactcc

    SCB CC bill Payment Via Third-party Apps May No Longer Be Supported

    Received the SMS, as well as email. Check attachment. In SMS/email they said to pay via their own portal, netbanking, bank transfer etc. Shouldn't they be on BBPS mandatorily, thereby letting all third-party apps to pay bills for SCB? Confused.
  11. xfactcc

    Equitas wants to close savings account citing non-serviceable pincode

    I have received a bizzare email today that my Equitas savings account opened via online (NiyoX) is being closed due to 'non-serviceable pincode', they opened it fine back in 2022 without issue. I am based near Kolkata. It sounds like an excuse since I have kept it 0 balance. What can be done...
  12. xfactcc

    SC Smart to Super Value Titanium upgrade

    - Owning SC Smart currently. - Got offer to upgrade to Titanium Super Value Card. All paid. Aye or Nay?
  13. xfactcc

    [Help] HPCL Energie card, paid at pump via UPI, first denied surcharge waiver, now denying accelerated rewards

    Using HPCL Energie credit card, Paid at HP petrol pumps Rs. 500, they did not reverse the surcharge or give accelerated rewards. When contacted their CRM, they said the pumps are not in their 'MID' list. When I identified one of them successfully on HPCL website, they said surcharge will be...
  14. xfactcc

    A tale of Jupiter FD Scam

    Opened their brand of FD 'Pot' 1 year ago for 10k with their highest lock-in 'superpots' with highest interest i.e., 365 days for 6.8%. I did this to maintain their 10k TRV requirement to remain 'Pro'. Straight forward calculation upon maturity interest should be Rs. 680. It matured and I...
  15. xfactcc

    Kotak Unsecured Credit Card - Need Suggestions!

    Hey everyone, Looking to apply for an unsecured credit card with Kotak Mahindra Bank. The last time I tried in 2022, my application got rejected because of "unserviceable pin code" even though my nearest branch is just 5 km away. Here's my situation: * I'm an existing Kotak 811 account...
  16. xfactcc

    Newbie Seeking Guidance: Arogya Sanjeevani Plan Switching

    Hello everyone, I'm a complete newbie to health insurance and I need some help. It's my first time dealing with porting/migration. Background: I opted for the Arogya Sanjeevani plan from Aditya Birla with a 5 lakh SI (Sum Insured) via PhonePe because the premium was cheap. However, I later...
  17. xfactcc

    RBI ombudsman sees 68% rise in complaints in FY23

    Read more: RBI ombudsman sees 68% rise in complaints in FY23 https://www.livemint.com/news/india/rbi-ombudsman-sees-68-rise-in-complaints-in-fy23/amp-11710176669137.html #jagograhakjago
  18. xfactcc

    Decoding RBI MD regarding KYC

    Dear Members, There is a clause regarding Re-KYC in the comprehensive document on KYC released by RBI that is Master Direction - Know Your Customer (KYC) Direction, 2016 (Updated as on January 04, 2024), in Part V, 38. it states: I found the highlighted clause interesting. Use case: I have...
  19. xfactcc

    Is there a RBI Banking Ombudsman equivalent for demat account related issues?

    Dear members, I am putting this here, as I thought most appropriate. Back in April I saw a banner pop up on my HDFC mobile banking app, under ‘pre-approved’ section mentioning lifetime demat AMC free account. Screenshot attached. I maintain a savings max account with HDFC. I tapped it and...
  20. xfactcc

    SBI CC late payment, is there anything we can do?

    Dear members, Recently I got SBI BPCL rupay credit card as additional card to my 1+ yo Cashback credit card as an offer was going on in app. The card was instantly approved and issued on 19 December, January 4 was the statement date, 23 January was the payment date. I rely on Cred to pay...
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