Just write to the normal credit card support team and ask if the card ending in xxxx is LTF or not. They will reply in 1-2 days. Then if it's not, you escalate to nodal officer.
My Safari credit card is FYF only. As the card anniversary is in May this year, I called them today to request for LTF but the lady did not budge, so I asked for cancellation. She did offer me full charges reversal but only after I'm billed for the charges (which is in May), I still asked her to...
BTW how did you activated the sweep in facility in the first place? Did you have to visit the branch and open a normal FD first and then convert it into a sweep-in type? What is the minimum balance after which the amount gets the FD interest rate?
@RockyBond for the third time, did you use the same number (when you had the card) or used a different number (which you used for the first two times)?
Unfortuantely, the govt/bureaucrats get orgasms whenever someone using their fingerprints for kyc or other things, so even if it's disabled by default, the poor folks have no choice but to keep it on to receive their daily income.
I once paid at an IOCL petrol pump via BoB Premier Rupay JCB credit card via UPI and 2 days later I was charged 13 rupees extra as fuel surcharge. I think the fuel amount was Rs. 250.