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  1. xfactcc

    Decoding RBI MD regarding KYC

    Dear Members, There is a clause regarding Re-KYC in the comprehensive document on KYC released by RBI that is Master Direction - Know Your Customer (KYC) Direction, 2016 (Updated as on January 04, 2024), in Part V, 38. it states: I found the highlighted clause interesting. Use case: I have...
  2. xfactcc

    Seeking clarification regarding RBI Master Direction clause

    This is from Master Direction – Credit Card and Debit Card – Issuance and Conduct Directions, 2022 Chapter-II, 6, (a),: vi. Card-issuers shall seek One Time Password (OTP) based consent from the cardholder for activating a credit card, if the same has not been activated by the customer for more...
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