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If one has just a savings account and no other relationship with a bank and if he/she closes the savings account, does that make him/her an NTB (New to Bank) customer?

I am trying to transfer my SBI Home Branch from netbanking. It says OD facility is enabled on this account. Kindly contact your branch for account transfer. :mad: I hate visiting the home branch. Its super crowded and for everything the tellers ask to talk to the branch manager. Stand in...

Can bank accounts that were opened with minimum KYC and then auto closed because of failure to do full KYC within the stipulated time, be reopened or reapplied as new user? Or are such users banned for life? Bank accounts like NSDL Payments Bank or erstwhile Fincare