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Can someone holding 3 axis bank credit card get an add-on on 1 card? If yes then what's the process because Axis bank customer care denied add-on card application.

I have paid Axis Flipkart credit card with a good limit but as soon as I try to do a big ticket txn, my transaction gets declined. It has been happeing on all offline and online transactions greater than 10000rs. I complained to customer care but no satisfactory response. I have renewal date in...