compensation

Dear Friends, First of all thanks to RBIO once again for upholding customer rights 🙏🙏🙏. Canara Bank increased MAB from ₹1000 to ₹2000 for my savings account and didn't bother to inform me in any way. Neither did they bother to send the mandatory advance notification before deducting NMMB...

RBI Ombudsman has finally done something 🙏 Keep fighting for justice.

I regularly check my Experian credit report and raise disputes when I find errors. However, I usually forget about them once submitted. Today, I noticed that my bank account was credited with ₹5,100 by Experian. At first, I thought it was a mistake. But after thinking about it, I believe this...

Paid credit card bill using sbi unipay and card used was hdfc bank debit card, the amount was debited, from bank account but was not credited to my card and refunded after 8 days as per RBI this should be refunded with in 5 days want to file the complaint against whom the merchant or bank will...

Compensation from IndusInd Bank: ₹5000 for Lack of Email Response I wanted to share my experience with IndusInd Bank regarding their lack of response to my emails about the reward points structure. I had sent 4-5 emails requesting clarification on the monthly reward points summary, as I was...

I recently fought and won a compensation claim against Axis Bank for delayed refunds on two failed transactions. If you’ve faced a similar issue, this post will help you understand your rights and how to escalate the matter effectively. Issue: I made two transactions on 12 June 2024, which...

Recently, I faced an issue with the delayed closure of my credit card with the Yes Bank. The bank hasn't responded initially to compensate Rs500 per day for delay in closure of the card. Then raised a RBI Ombudsman complaint and received Rs6000 compensation.

I made another complaint against Axis for not providing reason for rejecting CC application. I applied for LTF Neo Rupay card. It was rejected. Asked PNO for the reason, same crappy response, internal policy. I replied again clearly highlighting in my mail RBI clause with circular number and...

RBL was offering Shoprite credit card as LTF for those who applied through Paytm. By seeing that offer i applied for RBL shoprite credit card through paytm on July 2024. The official website where i submitted the application clearly mentioned that it's an LTF card. But after card approval i...

Hello all, Sharing here the instance where i got a compensation of 50K from Idfc first bank for credit card misselling. Here is the timeline -- I needed the Wealth Credit Card as it was being issued LTF. I tried applying for it three times in the first half of the year, but I had no luck. I...

in early 2023 or late 2022 I got FK axis card & later around oct 2023 I closed it because I was not using it that much. now in 2024 NEO card was being offered as LTF so I got that to take benefit of zomato offers, but when I tried to log in to internet banking & to Axis bank app I was not able...

Dear Friends, Great success once again. Thanks to RBIO 🙏🙏🙏. HSBC took around 2.5 months to deliver my addon card. Took around 7 calls lasting over 100 minutes and 3 mails. They kept sending the card to my old address in Mumbai in spite of confirming on call every time that address is updated...

SBI Reported late payement by 3 days in April 2024, but I have paid bill in the 3 day's grace period ( as per RBI) but they reported to Credit bureaus and my cibil dropped by 70 points, I have complained SBI card about it and escalated multiple time but no response, now i have complained in...

Hello, I’m facing a delay in receiving refunds for 5 transactions made on November 8th, 2024, using my RuPay Platinum Card from Bank of Baroda. The refunds were processed on the same day, but the amounts have not yet appeared in my account Transaction Date: 8th November 2024 Refunded Amounts...

After ending my spree in May I lodged 2 fresh complaints against Axis and HSBC in September. HSBC has paid me Rs. 1000 but the complaint is still open as it was done arbitrarily by HSBC. They simply added 1000 to my CC account and sent me a mail stating that a compensation of Rs. 1000 has been...

Hi Guys As we all know Axis rewards portal had an issue during January of this year. where all the reward point transactions were reversed. Now they credited back around 11th of March. I noticed not all the reversed points were credited back. I am fighting with axis since end of August on...

It all started when my dad attempted to close his Airtel FASTag account. To our surprise, Airtel insisted that he pay ₹200 to do so. This was frustrating, to say the least, especially considering the harassment he faced during the process. They kept pushing him around with their customer...

Everyone is welcomed to share his her story of compensation got by bank or merchant.

I have complaint against a loan company with RBI ombudsman for wrong reporting to credit information company. Also demanded compensation because even after multiple correction they again reported incorrect and this all is going for last one year. Loan company has once again corrected my credit...

I want to ask I have done transaction on 23 August and refund for that credited on 7 October so as per RBI guidelines I am eligible for 4000 compensation as payment is late by 46 days and compensation of rs100 per day is provided after t+5 days. So I want to ask if Bank has not received money...