gems

From November 1 onward, the maximum gems that can be earned through bill payments will be limited to 150 per category, instead of the earlier limit of 500 gems, with no category restrictions, even we are Mega Star 🌟 status. I have spoken with customer service regarding this issue and told that I...

Indie customer for a year, they have gems criteria for tier upgrade i.e., 750 for superstar, 1500 for megastar. I have more than 2k gems. On 11 Oct they downgraded my account to star solely based on account balance. When I cited I meet gems criteria, they are refusing to accept it as if it...