rbi banking ombudsman

I applied for a Kotak card on Oct , but it was declined with some confusing codes provided via an RBI Ombudsman reference: B20: Mentioned an NPA/write-off status. B15: Mentioned having too many live cards. The main issue for me is the B20 (NPA) code. I do not have any loans currently written...

I was getting an upgrade offer on my HDFC cc I emailed HDFC asking to make it LTF, and they replied that they are willing to do it. After my consent, I got an email saying they can offer only FYF, but I have written confirmation that they agreed to give me an LTF upgrade. Currently, I have...

I wanted to share my recent experience, which might help other members who face similar banking issues. The Issue: In Feb 2025, while traveling to Hong Kong, my _____ Bank credit card was repeatedly declining without any valid reason. It caused me a lot of inconvenience. After returning to...