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1% Extra Fees Imposed on Utility Payments Using Credit Cards | Why Banks Are Behind the Utility Category

TechnoFino

Founder
TF Family
Founder
Admin
First, rent payments, and now utility payments category, banks are imposing extra charges on them. In a recent development, Yes Bank and IDFC First Bank announced that they will charge an additional 1% fee on all utility payments made using their credit cards starting from May 1, 2024. Customers will have a free usage limit of Rs. 15,000 for Yes Bank and Rs. 20,000 for IDFC First Bank. This means that if a Yes Bank credit card holder pays a utility bill of less than Rs. 15,000 in a statement cycle, they will not be charged any extra fees. However, if a customer pays more than Rs. 15,000 in utility bills in a statement, they will be charged an extra 1% fee plus 18% GST on it. The same rules apply to IDFC First Bank credit cards, but the free usage limit is Rs. 20,000 instead of Rs. 15,000.

Why are banks charging 1% fee on utility payments using credit cards? (Article on Moneycontrol): https://www.moneycontrol.com/news/b...ity-payments-using-credit-cards-12708278.html

However, things were not always like this. We used to receive good rewards on utility payments, and there were no extra fees for paying utility bills. So, what exactly happened that forced banks to implement such rules? Let me tell you some possible reasons behind these changes:

Reason 1: The utility category is a low-margin category, which means banks earn comparatively less from MDR/interchange fees. MDR varies across all categories, depending on many factors. Payment gateway providers often offer discounts on MDR fees on categories like education, grocery, and utility. As a result, banks earn less interchange fees when customers use their cards in these categories.

Reason 2: Many business people use their personal credit cards to pay their business-related utility bills. While the total utility bill of a normal household doesn't generally exceed Rs. 10,000 to Rs. 15,000, business utility bills can amount to lakhs. Banks typically offer more rewards on personal credit cards than business credit cards. Thus, banks may find it challenging to provide high rewards on business transactions.

Reason 3: There are a few apps and websites, such as BharatNXT, that offer business payment services using credit cards. People can use these platforms to pay their vendors, suppliers, employees, GST, and other business-related payments. Although this is not allowed as per the MITC of personal credit cards across all card issuers in India, many individuals still use their personal credit cards for these transactions. The main issue arises because many business payment service providers, including BharatNXT, are assigned utility category MCC. Therefore, all payments made through such apps are tagged as utility payments. This problem occurs due to the incorrect tagging of MCC to businesses, Tagging MCC and verifying business categories are the responsibility of payment gateway providers/acquiring banks. Unfortunately, we see many instances of incorrect MCC assignments to businesses.

These are the three main reasons why banks are not offering rewards on utility payments or are charging extra fees for them, in my opinion. In recent times, I've observed that when one bank starts charging extra fees on certain payments, other banks tend to follow suit immediately or after some time. So, don't be surprised if all other banks in India start charging an extra 1% on utility payments.

However, regular consumers should not worry about these extra fees. All banks that have started charging extra on utility payments offer a free usage limit to their customers. I believe other banks will also offer a free usage limit if they start charging extra fees on utilities. These free usage limits can range from Rs. 10,000 to Rs. 20,000, which is a decent limit for a normal Indian household. For example, when Yes Bank first announced their decision to charge an extra 1% on utility payments using their credit cards, there was no free usage limit of Rs. 15,000. However, when we posted negative comments about their decision on TF Community and X (Twitter), the next day Yes Bank revised their decision and added a Rs. 15,000 free usage limit.

So, if you are not a business person who only pays for their own utilities, you should not worry about the extra fees. However, if you are a business person, I would suggest applying for business credit cards. Currently, there are a few very rewarding business credit cards available in India.
 

Vasuki

TF Pioneer
Contributor
RML Group
VIP Lounge
Yes bank and idfc
Shot gun in UNO direction thinking it will hurt the consumer but it's the opposite
 

Abhishek012

TF Pioneer
I always wonder why the HBSC Cashback Credit Card hasn't been devalued in the utility category yet. :rolleyes: :rolleyes:

These are the low MDR categories, banks should impose 1% charge in future.

MCC categories: Fuel related (MCC 5541, 5983, 5172, 5542, 5552), e-wallets (MCC 6540), payment of property management fees, rental commissions, rental payments or any such payments made through MCCs 6513, 7012, 7349, Business to Business txns made through MCCs 7399, 7311, 7372, 5045, 5047, 5065, 5072, 5111, 5013, 2741, 5137, 5192, 5193, 5131, 7361, 5085, 7333, 5039, 7379, 5021, 5199, 5122, 5099, 5198, 5139, 7829, 7395, 5051, 5046, 5169, 7375, 5074, 8734, 5044, 2842, 2791, education and government related txns carried out through MCCs 9399, 8299, 8220, 8211, 8241,9311, 8244, 8249, 9222, 9402, 9211, 9405, 9950, 9223, 8351), Insurance (MCC 6300, 5960), Jewelry & Antique items (MCC 5944, 5094, 5932,5937), Gambling (MCC 7995), Tolls and Bridge Fees (MCC 4784), Financial and Non-Financial Institutions (MCC 6011, 6010, 6012, 6051), Security Broker Services (MCC 6211), Collection Agencies (MCC 7322), Charity (MCC 8398, 8641), Money Transfers (MCC 4829), Utility (4814, 4816, 4899, 4900) and Wholesale Clubs (MCC 5300)
 
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Apurvsahilz

TF Premier
I always wonder why the HBSC Cashback Credit Card hasn't been devalued in the utility category yet. :rolleyes: :rolleyes:

These are the low MDR categories, banks should impose 1% charge in future.

MCC categories: Fuel related (MCC 5541, 5983, 5172, 5542, 5552), e-wallets (MCC 6540), payment of property management fees, rental commissions, rental payments or any such payments made through MCCs 6513, 7012, 7349, Business to Business txns made through MCCs 7399, 7311, 7372, 5045, 5047, 5065, 5072, 5111, 5013, 2741, 5137, 5192, 5193, 5131, 7361, 5085, 7333, 5039, 7379, 5021, 5199, 5122, 5099, 5198, 5139, 7829, 7395, 5051, 5046, 5169, 7375, 5074, 8734, 5044, 2842, 2791, education and government related txns carried out through MCCs 9399, 8299, 8220, 8211, 8241,9311, 8244, 8249, 9222, 9402, 9211, 9405, 9950, 9223, 8351), Insurance (MCC 6300, 5960), Jewelry & Antique items (MCC 5944, 5094, 5932,5937), Gambling (MCC 7995), Tolls and Bridge Fees (MCC 4784), Financial and Non-Financial Institutions (MCC 6011, 6010, 6012, 6051), Security Broker Services (MCC 6211), Collection Agencies (MCC 7322), Charity (MCC 8398, 8641), Money Transfers (MCC 4829), Utility (4814, 4816, 4899, 4900) and Wholesale Clubs (MCC 5300)
१% is too less charge should be २.५% atleast
 

thanix

TF Ace
VIP Lounge
15000 or 20000 per month is a good limit to use for own utility payment. Hope other banks also follow suit to prevent manufactured spends. But anyway most people are going Apay voucher route for utility spends. So this won't impact them.
 
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