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Update :-
Toh finally after 1.5 month of back and forth by manually requesting super 811. Now I can access the newer 811 app aswell and even enrollment fees is deducted . I received welcome kit today , but in the name of welcome kit only a cheque book came. Is it normal ? I received a new debit card generated msg, I am assuming it will be delivered within a few days. Is this normal ?
 
Update :-
Toh finally after 1.5 month of back and forth by manually requesting super 811. Now I can access the newer 811 app aswell and even enrollment fees is deducted . I received welcome kit today , but in the name of welcome kit only a cheque book came. Is it normal ? I received a new debit card generated msg, I am assuming it will be delivered within a few days. Is this normal ?
How did you upgrade Kotak 811 super manually?

Yeh it is normal first cheque book will be delivered then debit card.
 
Update :-
Toh finally after 1.5 month of back and forth by manually requesting super 811. Now I can access the newer 811 app aswell and even enrollment fees is deducted . I received welcome kit today , but in the name of welcome kit only a cheque book came. Is it normal ? I received a new debit card generated msg, I am assuming it will be delivered within a few days. Is this normal ?
How did you upgrade Kotak 811 super manually?

Yeh it is normal first cheque book will be delivered then debit card.
Yes bro enlighten us how did you achieve that feet?
 
How did you upgrade Kotak 811 super manually?

Yeh it is normal first cheque book will be delivered then debit card.
I emailed greviance desk,
I was told to visit branch aswell as it is some issue on their app for upgrading the account though that may be optional.

I wrote the email in this manner :-

Hey team, I always wanted to get into Kotak banking system due to its offers, I opened 811 Account. However the debit card provided didnt had most of offers applicable. For which platinum debit card was to be obtained. I read about it, and came to know about Super 811 Account with just depositing 5000 a month on the account. I could have platinum debit card for free plus 5% extra cashback. For which if I try to obtain now I will have to pay 300 + GST per year and without 5% cashback on my account

Followed by some of my account details and criticising them further in their services.
 
I emailed greviance desk,
I was told to visit branch aswell as it is some issue on their app for upgrading the account though that may be optional.

I wrote the email in this manner :-

Hey team, I always wanted to get into Kotak banking system due to its offers, I opened 811 Account. However the debit card provided didnt had most of offers applicable. For which platinum debit card was to be obtained. I read about it, and came to know about Super 811 Account with just depositing 5000 a month on the account. I could have platinum debit card for free plus 5% extra cashback. For which if I try to obtain now I will have to pay 300 + GST per year and without 5% cashback on my account

Followed by some of my account details and criticising them further in their services.
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I emailed greviance desk,
I was told to visit branch aswell as it is some issue on their app for upgrading the account though that may be optional.

I wrote the email in this manner :-

Hey team, I always wanted to get into Kotak banking system due to its offers, I opened 811 Account. However the debit card provided didnt had most of offers applicable. For which platinum debit card was to be obtained. I read about it, and came to know about Super 811 Account with just depositing 5000 a month on the account. I could have platinum debit card for free plus 5% extra cashback. For which if I try to obtain now I will have to pay 300 + GST per year and without 5% cashback on my account

Followed by some of my account details and criticising them further in their services.
Can you share grievance desk email id?
 
Guys,

I have had this Super Upgrade for a few months now but I have ignored it thinking it would be devalued just like Indie CC bill pay rewards. However, I now think that I should Upgrade to Super. One question though, will I be able to go back to Kotak 811 Zero Balance with Virtual DC if I wanted to? Right now it's a FULL [zero balance/zero charges/zero virtual DC] charges account for me, are there any traps to this upgrade?
 
Guys,

I have had this Super Upgrade for a few months now but I have ignored it thinking it would be devalued just like Indie CC bill pay rewards. However, I now think that I should Upgrade to Super. One question though, will I be able to go back to Kotak 811 Zero Balance with Virtual DC if I wanted to? Right now it's a FULL [zero balance/zero charges/zero virtual DC] charges account for me, are there any traps to this upgrade?
I was in the same dilemma, yes, you can choose to opt out next year and do block this dc (300rs joining fees)
 
I was in the same dilemma, yes, you can choose to opt out next year and do block this dc (300rs joining fees)
The current virtual DC remains intact right? And have you found any other fine print with the super account? My trust in banks is bit low when it comes to upgrades like these. I don't care If I don't get cashback for a month but I do care that they have some fine print where I would loose any of the current benefits.
 
The current virtual DC remains intact right? And have you found any other fine print with the super account? My trust in banks is bit low when it comes to upgrades like these. I don't care If I don't get cashback for a month but I do care that they have some fine print where I would loose any of the current benefits.
Yes, current virtual remains the same and new virtual gets generated which has the same numbers as your physical one (which will get delivered)

As for your 2nd query, kotak can change anything anytime, now decide yourself. For day to day usage, it's working fine.
 
Instal kotak super 811 app


Join super811 with existing kotak811 zero balance account.

Upgrade through this app is as easy as getting a cibil inquiry of HDFC bank..

After 3-5 days, cheque book will come, then after 1-2 days Debit card will come.

As soon as debit card is delivered, it will be instantly shown in app.

Thank me later.
 
Yes, current virtual remains the same and new virtual gets generated which has the same numbers as your physical one (which will get delivered)

As for your 2nd query, kotak can change anything anytime, now decide yourself. For day to day usage, it's working fine.
So we can close the new debit card in case it gets devalued? And the old 811 virtual card will still be active right?
 
So we can close the new debit card in case it gets devalued? And the old 811 virtual card will still be active right?
Once you pay ₹300, you will be stuck with the super 811 for a year. At the end of the year, they will ask if you want to continue.

If you don't to continue, simply deny when they ask for your consent, then Kotak will automatically downgrade you to the regular 811 account.

Which obviously means that both 811 super virtual DC and 811 super physical DC will be closed.

Old virtual was always there, and it will still work.
 
Once you pay ₹300, you will be stuck with the super 811 for a year. At the end of the year, they will ask if you want to continue.

If you don't to continue, simply deny when they ask for your consent, then Kotak will automatically downgrade you to the regular 811 account.

Which obviously means that both 811 super virtual DC and 811 super physical DC will be closed.

Old virtual was always

Once you pay ₹300, you will be stuck with the super 811 for a year. At the end of the year, they will ask if you want to continue.

If you don't to continue, simply deny when they ask for your consent, then Kotak will automatically downgrade you to the regular 811 account.

Which obviously means that both 811 super virtual DC and 811 super physical DC will be closed.

Old virtual was always there, and it will still work.
Okay thanks!!
one more thing.. how to do the 'customer initiated transaction'?
 
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