Hey, I was cribbing about not getting 811 Super upgrade despite being long time customer of regular 811 account. I want to share what worked for me. As per customer care, they were telling me that Super 811 upgrade option is a promotional offer provided to those customers who are keeping zero balance and using the account rarely. It will not be given to active customers. Since that I removed all money from my account and made it zero 😀
It worked like a charm, they were not lying about it. As soon as I became a less valuable customer, within 30 days I got the option to upgrade to Super 811. If anyone still not getting upgrade option, please try this. Make your balance zero and wait 30 days. It will happen