That is just one of the many excuses they have.
1. First excuse: We can't open a new account in Kotak 811.
2. Second excuse: Let's say you already have Kotak 811, then they’ll say they can’t upgrade it to Kotak 811 Super.
3. Third excuse: 'Existing savings account holders can’t downgrade to Kotak 811 Super.
4. Fourth excuse: Finally, even if you manage to get an agent to help you open a Kotak 811 Super account, you still can't log in to the Kotak 811 app.
Itni sari uncertainties sirf account opening mai 🤣