Account closed, still being updated monthly

[asm07]

Hi,
In 2022 I opened a One card FD card associated with sbm bank. Later I closed it in 2023 and it's reported as closed to all credit bureaus. But till date bank is reporting payment and usage details on monthly basis. It's zero every month, still why are they reporting? Shouldn't they stop after April 2023 when they reported account closed to the bureaus?

 

[Gaara]

This is amazing, you broke up with the bank but it has still been giving you positive feedback about you for over a year now.
Your ex-bank deserves an award for maintaining such an amicable post-breakup relationship! 😂🏦👏

 

[asm07]

This is amazing, you broke up with the bank but it has still been giving you positive feedback about you for over a year now.
Your ex-bank deserves an award for maintaining such an amicable post-breakup relationship! 😂🏦👏

Yeah, I wish I could find someone similar in real life 🤣.

Jokes apart, should I ask about this to sbm, one card or ignore?

 

[Akashn]

Same with me 🤭

 

[Gaara]

Jokes apart, should I ask about this to sbm, one card or ignore?

Legends must be busy with Holi celebrations. They'll give us clarity on this matter once they come online.
*In between I think it can be ignored, if it is bothering you better call up SBM and get it sorted.

 

[ashwinkashwink is verified member.]

Hi,
In 2022 I opened a One card FD card associated with sbm bank. Later I closed it in 2023 and it's reported as closed to all credit bureaus. But till date bank is reporting payment and usage details on monthly basis. It's zero every month, still why are they reporting? Shouldn't they stop after April 2023 when they reported account closed to the bureaus? View attachment 47356

Same here as well...

 

[asm07]

Legends must be busy with Holi celebrations. They'll give us clarity on this matter once they come online.
*In between I think it can be ignored, if it is bothering you better call up SBM and get it sorted.

Asked onecard and sbm, let's see what they say.

 

[Pk1155]

I had the same issue with OneCard By Federal Bank. Reported active even after 9 months of closing the credit card. After a lot of follow ups and threatening to take legal action, they've updated in experian as closed. Still waiting to update in cibil. After you close OneCard if you email them, no matter what your email is, you'll get a preset response stating thank you for your interest in OneCard but reapplying OneCard is currently not available. So raise an issue on twitter and get a ticket I'd regarding the same. Or else it won't be resolved.

 

[Zacobite]

I had the same issue with OneCard By Federal Bank. Reported active even after 9 months of closing the credit card. After a lot of follow ups and threatening to take legal action, they've updated in experian as closed. Still waiting to update in cibil. After you close OneCard if you email them, no matter what your email is, you'll get a preset response stating thank you for your interest in OneCard but reapplying OneCard is currently not available. So raise an issue on twitter and get a ticket I'd regarding the same. Or else it won't be resolved.

this is an sbm problem.. they don't close account.. send email directly to sbm

 

[asm07]

I had the same issue with OneCard By Federal Bank. Reported active even after 9 months of closing the credit card. After a lot of follow ups and threatening to take legal action, they've updated in experian as closed. Still waiting to update in cibil. After you close OneCard if you email them, no matter what your email is, you'll get a preset response stating thank you for your interest in OneCard but reapplying OneCard is currently not available. So raise an issue on twitter and get a ticket I'd regarding the same. Or else it won't be resolved.

My account is reported as closed, no issues with that.
Only thing is even after reporting closed to all the credit bureaus, they're updating usage and dues (zero) every month.
I have asked sbm and onecard both over twitter, their response is awaited.

 

[karuturi24]

Even SBI also doing same for me. I closed my card in 2021, still updating every month in CIBIL

 

[asm07]

Even SBI also doing same for me. I closed my card in 2021, still updating every month in CIBIL

So it seems like a standard practice for credit cards. For BNPL it stops immediately after reporting closed.