Account not closed even after noc is issued

[Atharva@1909]

Hey guys ! Just now checked my crif report and found out that one pay later loan is still active although its closed months ago I had taken mobikwik zip pay later last year and due to rbi ban on lender ( lendbox) they stopped the zip account so wht I did was mailed them to close the account and issue the noc after so many days of ignoring they issued me Noc but here is the catch I'm that email I also requested them to update the acc status as closed across all cic
They had updated the status on all cic except crif so wht should I do now complain to rbi directly for compensation or to nbfc
Also does this case comes under compensation?
Plss let me know this will help

 

[EverybodyEverybody is verified member.]

1. Raise dispute with crif first. Mostly they will update the status.
2. In worst case scenario they will say contact the particular bank for the correction, then ask them to update the status correctly in crif. (Most likely they will update in this case).
3. Either if above two wont work then go to RBI for correction. I dont think this case is eligible for compensation but again experts will fight for compensation too.

 

[Raavan]

Immediately mail lendbox and mobikwik in a single mail attaching noc and crif report. Ask them why is account still active.
Wait for their responses.
Then file complaint with RBI ombudsman and demand 1L compensation.

 

[Atharva@1909]

Immediately mail lendbox and mobikwik in a single mail attaching noc and crif report. Ask them why is account still active.
Wait for their responses.
Then file complaint with RBI ombudsman and demand 1L compensation.

I had sent them reminders back then hence I filed the complaint to rbi directly the nodal officer from lendbox demanded the latest crif report so I sent him they replied me back citing that they had raised a ticket to bureau and will be update the score within a month they haven't mentioned Compensation in mail
Will rbi demand Compensation from my end ??

 

[Raavan]

I had sent them reminders back then hence I filed the complaint to rbi directly the nodal officer from lendbox demanded the latest crif report so I sent him they replied me back citing that they had raised a ticket to bureau and will be update the score within a month they haven't mentioned Compensation in mail
Will rbi demand Compensation from my end ??

Wait for it to rectify first. Have a note of dates of
1. first complaint where you mentioned about loan being active and asked for correction.
2. 30 days after point 1.

Wait for complaint closure now.