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American Express | How can I reach out to Amex customer care if I do not hold any card?

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He probably wants to find out why his application got rejected (if applied). Can't think of any other reason to contact AMEX without holding any cards.
 
akshayhs said:
He probably wants to find out why his application got rejected (if applied). Can't think of any other reason to contact AMEX without holding any cards.
Click to expand...
@akshayhs Here is the reason
P

Thread 'American Express - Application Query | How to remove existing incomplete application and re-start?'

I started an application for an AMEX Platinum Travel Card and a Charge Card without using a referral link. Later, I realized I needed a referral link for better benefits. When I tried to reapply with a referral link, I received a message stating my application could not be processed because my previous application is still open. I was informed that it would take at least one month for the open application to auto-close. Is there a way to ask AMEX to close my current application so I can reapply using the referral link without having to wait for a month for auto-close?
 
BVC said:
Share the reason to reaching out if possbile, so we can see if we can suggest any.
Click to expand...
@BVC Here is the reason
P

Thread 'American Express - Application Query | How to remove existing incomplete application and re-start?'

I started an application for an AMEX Platinum Travel Card and a Charge Card without using a referral link. Later, I realized I needed a referral link for better benefits. When I tried to reapply with a referral link, I received a message stating my application could not be processed because my previous application is still open. I was informed that it would take at least one month for the open application to auto-close. Is there a way to ask AMEX to close my current application so I can reapply using the referral link without having to wait for a month for auto-close?
 
NAB said:
Why do you want to reach out to them?
Click to expand...
@NAB
Here is the reason
P

Thread 'American Express - Application Query | How to remove existing incomplete application and re-start?'

I started an application for an AMEX Platinum Travel Card and a Charge Card without using a referral link. Later, I realized I needed a referral link for better benefits. When I tried to reapply with a referral link, I received a message stating my application could not be processed because my previous application is still open. I was informed that it would take at least one month for the open application to auto-close. Is there a way to ask AMEX to close my current application so I can reapply using the referral link without having to wait for a month for auto-close?
 
Prateek2509 said:
@NAB
Here is the reason
P

Thread 'American Express - Application Query | How to remove existing incomplete application and re-start?'

I started an application for an AMEX Platinum Travel Card and a Charge Card without using a referral link. Later, I realized I needed a referral link for better benefits. When I tried to reapply with a referral link, I received a message stating my application could not be processed because my previous application is still open. I was informed that it would take at least one month for the open application to auto-close. Is there a way to ask AMEX to close my current application so I can reapply using the referral link without having to wait for a month for auto-close?
Click to expand...

Contact Us | American Express India

Need help with your Card or Account? We're here to help you. We have 24/7 support via our App & a Help Center, with answers to FAQs. Learn more.
www.americanexpress.com

You can call them on the numbers mentioned on the above link. Please don't create 2 threads for one problem. You should've continued your query there only.
 
Prateek2509 said:
@NAB
Here is the reason
P

Thread 'American Express - Application Query | How to remove existing incomplete application and re-start?'

I started an application for an AMEX Platinum Travel Card and a Charge Card without using a referral link. Later, I realized I needed a referral link for better benefits. When I tried to reapply with a referral link, I received a message stating my application could not be processed because my previous application is still open. I was informed that it would take at least one month for the open application to auto-close. Is there a way to ask AMEX to close my current application so I can reapply using the referral link without having to wait for a month for auto-close?
Click to expand...
I am locking the earlier thread for further comments. Any discussion please continue here.
 
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