Amex no longer supporting krisflyer

[jamesdolan]

Amex India is on par with axis bank. Krisflyer transfers are failing since more than 2 weeks. Their customer care says it is a known issue but don't say if it will be fixed or not. When I told them it is urgent and I need to transfer and book a flight immediately, the platinum charge customer care team tells me sir book with your own money because transfer toh will not happen anytime soon. Kya chal raha hai bc

 

[financewizard]

Junior AXIS in development.. Recently they devalued 18k and 24k rewards and now this..

 

[SSV]

Kya chal raha hai bc

Singapore airlines doesn’t want to take off with Amex India, it seems

 

[shantanug]

Amex India is on par with axis bank. Krisflyer transfers are failing since more than 2 weeks. Their customer care says it is a known issue but don't say if it will be fixed or not. When I told them it is urgent and I need to transfer and book a flight immediately, the platinum charge customer care team tells me sir book with your own money because transfer toh will not happen anytime soon. Kya chal raha hai bc

hi, how many days did it take for the transfer to fail? my transfer request was raised about 10 days back. amex support is clueless.

 

[jamesdolan]

These guys are so useless at least when you email axis ceo you get some reply. Amex heads are sleeping