Amex transaction getting failed

[Rahul098]

I just got my amex mrcc card yesterday. I tried making an online payment. However, the payment didn't go through it kept failing. When I contacted the amex support they told me that the first transaction on the card has to be made offline through a pos machine. Is this true??

 

[ADITYA1904]

I just got my amex mrcc card yesterday. I tried making an online payment. However, the payment didn't go through it kept failing. When I contacted the amex support they told me that the first transaction on the card has to be made offline through a pos machine. Is this true??

No

 

[Walter White]

I just got my amex mrcc card yesterday. I tried making an online payment. However, the payment didn't go through it kept failing. When I contacted the amex support they told me that the first transaction on the card has to be made offline through a pos machine. Is this true??

Nope. Never made a single offline transaction till date on my Amex Gold.

Check if you have activated online transactions.

 

[ADITYA1904]

No

I recently got my amex platinum charge and i did transaction on amazon

 

[Rahul098]

Nope. Never made a single offline transaction till date on my Amex Gold.

Check if you have activated online transactions.

Yes I have Activated that

 

[Rahul098]

I recently got my amex platinum charge and i did transaction on amazon

Ok I was paying my internet bill for my broadband could it be that the gateway doesn't accept amex or something like that?

 

[ADITYA1904]

Ok I was paying my internet bill for my broadband could it be that the gateway doesn't accept amex or something like that?

May be…only amex know…try to use 100 on paytm

 

[Rahul098]

May be…only amex know…try to use 100 on paytm

Yeah I will try that

 

[anirbanm]

Ok I was paying my internet bill for my broadband could it be that the gateway doesn't accept amex or something like that?

Try multiple gateways and portals for payment

 

[Rahul098]

It was my mistake I was entering the number on back of the card as I thought that the back one was the CVV number. I guess in amex it in the front. I only got to know this while entering my card details in Paytm now it is working. Thanks for the help

 

[ADITYA1904]

It was my mistake I was entering the number on back of the card as I thought that the back one was the CVV number. I guess in amex it in the front. I only got to know this while entering my card details in Paytm now it is working. Thanks for the help

Okay…everytime you need to enter 4digit number in cvv field…that back 3 digit number only used when you apply supplementary card or amex need any additional confirmation…

 

[Wealth is my birth right!]

It was my mistake I was entering the number on back of the card as I thought that the back one was the CVV number. I guess in amex it in the front. I only got to know this while entering my card details in Paytm now it is working. Thanks for the help

It happens
Just keep in mind these
Amex cards 4 digit cvv
SCB cards 6 digit pin for pos

 

[ADITYA1904]

It happens
Just keep in mind these
Amex cards 4 digit cvv
SCB cards 6 digit pin for pos

Even kotak cc has six digits pin

 

[Wealth is my birth right!]

Even kotak cc has six digits pin

Oh
So far not applied for any kotak cards

 

[ADITYA1904]

Oh
So far not applied for any kotak cards

You can apply kotak pvr platinum card on which monthly 10000 spend (no exclusions) you get 800 (2*400) pvr tickets free, and you know how to spend just 10000 right😬…i have 6 pvr cards just for 12 pvr tickits monthly…

 

[Wealth is my birth right!]

You can apply kotak pvr platinum card on which monthly 10000 spend (no exclusions) you get 800 (2*400) pvr tickets free, and you know how to spend just 10000 right😬…i have 6 pvr cards just for 12 pvr tickits monthly…

That’s a great return on 10k
Btw will we be getting voucher which can be added in pvr or straightforward ticket?

 

[ADITYA1904]

That’s a great return on 10k
Btw will we be getting voucher which can be added in pvr or straightforward ticket?

We will get m-coupen that we need to apply in pvr app or website

 

[SMGROW]

Are we able to setup autopay for Amex for recurring payments ? I am new to Amex cards and the autopay is not working.