Hi Guys,
I recently (23rd Feb) Used Axis Airport Concierge (Meet & Greet) service for 2 people using my Magnus card for Domestic Departure.
I filling the details on the extraordinary weekends website a few days before, and I got a confirmation email for the same.
On the day of the flight, I got a call in the morning that there will be an executive waiting for me as soon as I reach the airport. He also told me call back the same number when I cross the toll booth.
I called the guy, He asked me for the taxi number which I came from. I reached the airport. I waited for around a minute and no one came near the Taxi driver had to leave.
I called him up again and we met at a common point near the departure.
My booking was a normal Indigo Domestic ticket without any priority check-in pre-booked. I didn't have Digi Yatra either.
The executive offered to hold our bags and took us through the Digi Yatra Entry, He spoke to the security guard and took us through there.
Check-in:
He took us to the queue for the normal check-in process. I told him that the Concierge team had told me the check-in would be fast-tracked, why is he taking us in the normal queue?
He was like ok let's check the fast track counter of Indigo, but they rejected it as our ticket didn't have priority check-in opted. Since we were anyway near the counter he just took our bags to the next counter effectively cutting the long line behind, it was a sneaky move by him to make the process faster. Since he was the airport staff the counter guys were fine with it. They probably see this every day.
Security Check:
Bangalore Airport does not have a separate security check-in line for Digi Yatra or Domestic Business class. (Not sure about the International terminal)
He just went around to see which queue was the shortest, and then in the shortest queue he started removing the barricade tags to let us in and break the lines, He removed 3 such barricade tags. Since he looked like an executive wearing a suit and assisting us like we were VIPs, no one in the queue had issues but I still didn't feel that good there breaking a normal queue. Wish BLR airport makes a priority queue for a Security check as well.
Finally, we finished the security, He also helped us to re-pack the bags as well.
He almost saved us 45-60mins of time we would have spent in the queues for sure.
My friend didn't have a credit card that works in Zero Eight Zero Domestic lounge, So I used my Magnus and Priority Pass to get access for the both of us there.
They scanned my Boarding pass twice as the Priority pass and Magnus was in my name.
(btw Vistara Infinite doesn't work in this lounge either)
Overall the service was effective and did save us a lot of time.
I recently (23rd Feb) Used Axis Airport Concierge (Meet & Greet) service for 2 people using my Magnus card for Domestic Departure.
I filling the details on the extraordinary weekends website a few days before, and I got a confirmation email for the same.
On the day of the flight, I got a call in the morning that there will be an executive waiting for me as soon as I reach the airport. He also told me call back the same number when I cross the toll booth.
I called the guy, He asked me for the taxi number which I came from. I reached the airport. I waited for around a minute and no one came near the Taxi driver had to leave.
I called him up again and we met at a common point near the departure.
My booking was a normal Indigo Domestic ticket without any priority check-in pre-booked. I didn't have Digi Yatra either.
The executive offered to hold our bags and took us through the Digi Yatra Entry, He spoke to the security guard and took us through there.
Check-in:
He took us to the queue for the normal check-in process. I told him that the Concierge team had told me the check-in would be fast-tracked, why is he taking us in the normal queue?
He was like ok let's check the fast track counter of Indigo, but they rejected it as our ticket didn't have priority check-in opted. Since we were anyway near the counter he just took our bags to the next counter effectively cutting the long line behind, it was a sneaky move by him to make the process faster. Since he was the airport staff the counter guys were fine with it. They probably see this every day.
Security Check:
Bangalore Airport does not have a separate security check-in line for Digi Yatra or Domestic Business class. (Not sure about the International terminal)
He just went around to see which queue was the shortest, and then in the shortest queue he started removing the barricade tags to let us in and break the lines, He removed 3 such barricade tags. Since he looked like an executive wearing a suit and assisting us like we were VIPs, no one in the queue had issues but I still didn't feel that good there breaking a normal queue. Wish BLR airport makes a priority queue for a Security check as well.
Finally, we finished the security, He also helped us to re-pack the bags as well.
He almost saved us 45-60mins of time we would have spent in the queues for sure.
My friend didn't have a credit card that works in Zero Eight Zero Domestic lounge, So I used my Magnus and Priority Pass to get access for the both of us there.
They scanned my Boarding pass twice as the Priority pass and Magnus was in my name.
(btw Vistara Infinite doesn't work in this lounge either)
Overall the service was effective and did save us a lot of time.
