Axis Magnus Axis ER points credit to be delayed

[R!ppEr]

Hi All,

Got a MSG from axis that the ER points credit will be delayed till 26th May due to technical issues. Not sure if its just for me or pan axis. Below is the MSG received

 

[Greencheese]

I got the message too, it might be due to the audits they have been carrying out recently.

 

[D7162]

May be they are busy in reversing Reserve holder points

 

[phagocyte536]

The guy has gone on an unplanned leave. I hope they hire another guy and build redundancy

 

[Pr@k]

Hi All,

Got a MSG from axis thatbthe ER points credit will be delayed till 26th May due to technical issues. Not sure if its just for me or pan axis. Below is the MSG received

incredible that its not gone to all.. their systems have a lot to be desiered

 

[SMGROW]

I also got this message

 

[CC_Fire]

incredible that its not gone to all.. their systems have a lot to be desiered

think systems are desired to start with. they dont seem to have any in place. This entire manual entry of points is quite silly especially when they are trying to scale fast and add so many customers

 

[PiperatGatesofDawn]

I haven't been receiving points for the last 10-12 days or so... mostly on Reserve. Didn't receive that message though.

 

[thanix]

I didn't received any message but points in my Magnus is not updated after 11th May.

 

[PlayStation DX]

Will this delay the Feb 25k bonus points being credited?

 

[Dai]

i didn't receive any msg..is it user specific ?

 

[shuperman]

think systems are desired to start with. they dont seem to have any in place. This entire manual entry of points is quite silly especially when they are trying to scale fast and add so many customers

you mean axis calculates RPs for our transactions manually? can you share the source for this info?

 

[PiperatGatesofDawn]

Got a bunch of (but I don't think all) ERs credited to my account today. My last credit was on 11 May. Looks like they've restarted crediting points.

 

[CC_Fire]

no personal source but has been discussed here in the community. Also the way it is done and the different amount of time it takes everytime, it cannot be run by a system.

 

[Pr@k]

Got a bunch of (but I don't think all) ERs credited to my account today. My last credit was on 11 May. Looks like they've restarted crediting points.

yes but Feb 25k milestone points not yet credited

 

[shuperman]

Got a bunch of (but I don't think all) ERs credited to my account today. My last credit was on 11 May. Looks like they've restarted crediting points.

yeah.. same with me.. so we are in the same batch of processing then

 

[shuperman]

no personal source but has been discussed here in the community. Also the way it is done and the different amount of time it takes everytime, it cannot be run by a system.

even though the symptoms seem convincing, I can't imagine these things to be handled by manually..

 

[thanix]

yeah.. same with me.. so we are in the same batch of processing then

Count me in. I also saw a bunch of reward points today after 11th May credit.

 

[tdot]

I guess they have only credited ER upto May 14th in today’s run. Im missing ER for 15 and 16th trxs

 

[CC_Fire]

I am not so lucky yet

Milestone for Feb also received?