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axis myzone - sony liv subscription automatically deactivated

ltf4ever

TF Legend
i had received 1 year sony liv membership with myzone credit card. i had activated it in december and also used Sony liv for a while. now when i logged in after a long time, it shows no active subscription.

i entered the code again just to ensure that i had activated it, and it shows that code is already redeemed, so I'm sure that the membership was active.

can anyone confirm if they have also faced this issue?
 
update: sony liv refused to investigate.

thriwe people called. they wanted to login to my liv account using my credentials, which i denied. so they said that they can't do anything. and blaming me that maybe i had redeemed the voucher on another mobile number, which is not true.

anyways, since it was free membership on an ltf card so it doesnt matter much. but brings out the lack of responsibility on axis/thriwe/sony's side.
 
i had received 1 year sony liv membership with myzone credit card. i had activated it in december and also used Sony liv for a while. now when i logged in after a long time, it shows no active subscription.

i entered the code again just to ensure that i had activated it, and it shows that code is already redeemed, so I'm sure that the membership was active.

can anyone confirm if they have also faced this issue?
I got card in Sept with SonyLiv subscription, I have closed that card in January, still my subscription is working and in app expiry is 1 Oct 2023 😎
 
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