Gownandha
TF Buzz
Hi everyone,
I currently hold an Axis Bank MyZone Visa Credit Card, which is Lifetime Free (LTF). I wish to convert it to the RuPay variant of the same card. However, when I contacted the bank, they informed me that only a paid card conversion is possible, and there is no option to retain the LTF benefit while switching to RuPay.
As per RBI guidelines, customers are entitled to choose their preferred card network. I believe I should be able to switch to the RuPay variant while retaining my LTF benefits.
Has anyone else faced a similar issue? Is there any way to escalate this and get the conversion done without losing the LTF benefit? Any guidance or suggestions would be greatly appreciated!
Thanks in advance!
I currently hold an Axis Bank MyZone Visa Credit Card, which is Lifetime Free (LTF). I wish to convert it to the RuPay variant of the same card. However, when I contacted the bank, they informed me that only a paid card conversion is possible, and there is no option to retain the LTF benefit while switching to RuPay.
As per RBI guidelines, customers are entitled to choose their preferred card network. I believe I should be able to switch to the RuPay variant while retaining my LTF benefits.
Has anyone else faced a similar issue? Is there any way to escalate this and get the conversion done without losing the LTF benefit? Any guidance or suggestions would be greatly appreciated!
Thanks in advance!