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Bandhan Bank exploiting senior citizen

@Bandhan bank is exploiting senior citizens by levying incorrect charges. Is there any reference to higher management of Bandhan Bank to let them know about it. @TechnoFino
They have charges 3k for depositing extra cash in the account from senior citizen.
 

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what are the charges, please post in detail and also the account variant.
They deducted 1218 as Cash Deposit Charges because my mom who is a senior citizen deposited more than the monthly cash deposit limit of 300000 in a month. We maintain a premium relationship with bandhan Bank with fd's over 20 Lakhs but they did not auto upgraded or even provided a one time waiver. No information was provided regarding such charges.
 
@Bandhan bank is exploiting senior citizens by levying incorrect charges. Is there any reference to higher management of Bandhan Bank to let them know about it. @TechnoFino
They have charges 3k for depositing extra cash in the account from senior citizen.
They deducted 1218 as Cash Deposit Charges because my mom who is a senior citizen deposited more than the monthly cash deposit limit of 300000 in a month. We maintain a premium relationship with bandhan Bank with fd's over 20 Lakhs but they did not auto upgraded or even provided a one time waiver. No information was provided regarding such charges.
Write about your problem here, be it complaint against branch, account upgrade or charges waiver request.

The Level 3 email in Bandhan Bank is pno@bandhanbank.com

Mail here & let's see.

And even if doesn't work, complaint in RBI ombudsman.

Source: click here

Hope it answers your query, you can mark my answer as solution by clicking best answer ☑️ button below my reply.
 
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