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Boat voucher issue

Hi folks

I recently got boat voucher worth 1399 from my company.... As a gift.

But while redeeming the voucher I am getting error. (As attached in screenshot)

And company is saying contact BOAT. Is there any ways to redeem it...
 

Attachments

  • Screenshot_20240502-134500.png
    Screenshot_20240502-134500.png
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