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BoB Credit Card Approved & Then Rejected Without Reason – Long-Term CIBIL Impact & Seeking Resolution

itsme.sumit

TF Buzz
Hello Technofino Community,

I want to bring attention to a serious lapse by Bank of Baroda (BoB) Financial, which has had a cumulative negative impact on my CIBIL profile over the years. While the incident itself dates back to 2022, I was not aware of the RBI Ombudsman escalation process at that time. However, now that I understand the regulatory framework better, I want to seek a formal resolution and clarification from BoB Financial for this unjustified rejection.

Incident Overview

  • In 2022, I applied for a Bank of Baroda Credit Card.
  • My application was approved as per BoB’s official portal, with a dispatch timeline of 5 working days (screenshot attached).
  • Unexpectedly, the status was changed to "Rejected" shortly after – without any explanation, reason, or official communication from BoB Financial.
  • Despite reaching out for clarification, BoB refused to disclose why an approved application was suddenly revoked.

Why This Still Matters in 2025

CIBIL Score Impact: This was one of my earliest credit card applications, and its arbitrary rejection likely resulted in an unnecessary hard inquiry, lowering my credit score at a crucial stage.
Multiple Reapplications & Rejections: After this incident, I applied for BoB credit cards multiple times between 2023 and 2025. If their systems internally flagged my past rejection unfairly, every subsequent inquiry was negatively impacted.
Lack of Transparency & Accountability: BoB never provided a proper reason for rejecting an already approved application.

Next Steps – Seeking Resolution & RBI Escalation

Since this issue was never properly addressed, and given its long-term effect on my credit profile, I now plan to:
File an official complaint with BoB Financial, demanding a clear explanation.
Escalate to the RBI Ombudsman, as this unexplained rejection may have led to incorrect entries in my CIBIL records.
Dispute the unnecessary CIBIL inquiries caused by this event.

although except this one i complained about my other recent bob application rejection issue in RBI ombudsman but they certified about those as i did not provided them their required all documents like bank statement with this much of a MAB and turnover etc etc. but this one i never mentioned to RBI. i have total of 6 bob credit card enquiry on my cibil score including this one.

Community Insights Needed

Has anyone else faced a case where a credit card was approved first, only to be rejected later without reason? If so, how did you handle it?

Since I was unaware of the RBI Ombudsman process back then, I am pursuing it now. Would appreciate any suggestions on how to ensure accountability from BoB Financial.

Looking forward to your inputs!
 

Attachments

  • Screenshot_2022-11-23-15-14-52-751_com.google.android.gm.webp
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    Screenshot_20250306_233156_Chrome.webp
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