BoB Masterstroke Savings account | LTF VISA Opulence Debit card (Metal) | LTF VISA Eterna Credit card

[Humanbeing]

Net Banking and App are not synched.
Have added one payee using NB and another one using App.
Both payees are not synched. App showing only one payee. NB showing only one payee.
Pathetic Banking services.

Moreover, in a era of digital banking, you need to go to visit the branch for everything like address change, branch change, activation of net banking etc.

 

[Ram1]

 

[Dazzwilliams]

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This was obvious already. There was no need to email them specifically

 

[helloworld]

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see credit card not closed here but converted to paid or delink the benefits. its same for all banks.

 

[Ram1]

see credit card not closed here but converted to paid or delink the benefits. its same for all banks.

I specifically asked both questions. But they answered to single question, which clears another one also 😅

 

[anonymuos]

Looks like so far no one has asked them about existing BOB card limit and what happens when BOB Eterna is issued after getting Masterstroke account. Is limit raised or Eterna issued with existing card limit. Also, suppose existing card limit is 25K or 32.5K, do they issue Eterna on that limit?

 

[helloworld]

Looks like so far no one has asked them about existing BOB card limit and what happens when BOB Eterna is issued after getting Masterstroke account. Is limit raised or Eterna issued with existing card limit. Also, suppose existing card limit is 25K or 32.5K, do they issue Eterna on that limit?

if you're eligible, they have to increase. Or most of the BMs safe side will say close and get through this account, which is not needed. Definitely will increase and provide card, if you're eligible (through income or through account or through any other way.. all has same process).

 

[Rishabh]

Anyone confirm on Family Banking for this account who has already opened this account or is in contact with Bank person?

 

[Ram1]

Looks like so far no one has asked them about existing BOB card limit and what happens when BOB Eterna is issued after getting Masterstroke account. Is limit raised or Eterna issued with existing card limit. Also, suppose existing card limit is 25K or 32.5K, do they issue Eterna on that limit?

ask your queries on crm@bobfinancial.com

 

[anonymuos]

ask your queries on crm@bobfinancial.com

That goes without saying for any bank, can always contact their customer care 😆 But this community exists so we can get info without approaching the bank as when it comes to credit cards, there are algorithms and luck involved as well

 

[Ram1]

That goes without saying for any bank, can always contact their customer care 😆 But this community exists so we can get info without approaching the bank as when it comes to credit cards, there are algorithms and luck involved as well

Its a new product from bob. No community member experienced this yet. So its hard to get answers here. Nothing wrong in giving just a email

 

[fradela]

ask your queries on crm@bobfinancial.com

One of the worst customer care service.

 

[fradela]

Normal account with BOB okay. But premium account, it is totally waste.
Worst Internet Banking and mobile app.
Each and everything you should go to bank.
Bank staff has no idea about their own products.

 

[fradela]

Eterna is not that much costly, only 2500. You will get waived off both Joining and annual fees.

Spend 25,000 in the first 60 days and 2,50,000 in annual. It is very much doable.

 

[fradela]

I applied BOB Premier LTF credit card one month back.
Still video KYC pending. Technical error. IT team is working on it. 🤣🤣🤣
No updates so far.

If you call customer care, whatever question you ask, they always say "Please write to crm@bobcard email. our team will reply you" then they cut the call right away.

 

[helloworld]

One of the worst customer care service.

better than SC, IndusInd, Kotak, AXIS (3 days) IMO.

 

[Ram1]

better than SC, IndusInd, Kotak, AXIS (3 days) IMO.

I think you forgot legendary yes bank. I mailed to pno 2 weeks back, yet to get reply😂

 

[anonymuos]

I think you forgot legendary yes bank. I mailed to pno 2 weeks back, yet to get reply😂

Even if you get a reply, first few times it will be just a copy-paste irrelevant template reply

 

[sravanbrahma]

if i opt for home loan will masterstoke be linked as OD account or seperate account will be opened ?

wondering same thing, I will try same. let me know if you have any success?

 

[helloworld]

I think you forgot legendary yes bank. I mailed to pno 2 weeks back, yet to get reply😂

for that no one beats me with Indus, last week they responded for my July mail. Asking about 'whats the query?'