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Devaluation Sapphire and Opulence dc from bank of baroda airport transfer distance reduced silently.

telescope

TF Legend
VIP Lounge
Sapphire and Opulence dc from bank of baroda has reduced the distance of airport transport transfer service. Earlier it was 40kms. Some changes with list of cities too. Here are the updated details from their website :

Service Coverage: Airport transfer covers a one-way point-to-point drop or pick-up within the city limits, with a maximum limit of 25 km in most cities (excluding Bangalore and Hyderabad).

Special Coverage for Bangalore & Hyderabad: A maximum limit of 35 km point-to-point within city limits.

Service Restrictions: No detours, stopovers, or multiple pick-up/drop-offs allowed. Any change to these conditions will result in the service being classified as a day hire (either 4 hours/40 km or 8 hours/80 km), with additional costs borne by the customer.

Cities Covered: The complimentary service is available only in the cities listed below. For locations outside of this list, the concierge will offer the best possible alternative package, but any additional costs will be the responsibility of the customer.

City Coverage:
Vijayawada, Patna, Raipur, Ahmedabad, Gandhinagar, Rajkot, Surat, Vadodara, Ranchi, Belgavi, Bengaluru, Hubli, Mangalore, Mysuru, Kochi, Thiruvananthapuram, Bhopal, Gwalior, Indore, Aurangabad, Jalgaon, Kolhapur, Latur, Nagpur, Nanded, Nashik, Pune, Bhubaneswar, Amritsar, Jalandhar, Ludhiana, Bikaner, Jaipur, Jaisalmer, Jodhpur, Udaipur, Chennai, Coimbatore, Madurai, Hyderabad, Agra, Ghaziabad, Lucknow, Varanasi, Dehradun, Kolkata, Siliguri, Chandigarh, New Delhi, Jammu, Srinagar, Puducherry, Mumbai

Note: Mumbai coverage excludes Bhayander, Vasai, Virar, Thane, Dombivli, Kalyan, Taloja, Uran, Ulhasnagar, Nalasopara.
 
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this was going to happen as so many ppl were taking this card just for the airport pickup/drop benefit....the day is not far when the count will be reduced from 4 to 2 per yr....
 
Funny they have excluded thane even though it falls in the 25km range, such devaluations would make it quite difficult for branch managers to now upsell their premium masterstroke account on the basis of opulence card benefits
 
Service Coverage: Airport transfer covers a one-way point-to-point drop or pick-up within the city limit, with a maximum limit of 25 km in most cities (excluding Bangalore and Hyderabad).
Only because bangalore ap is >25km away from city. 🤣
 
So is there any issue getting the card for its benefits? Thats how everyone should use card imo.
no issue....but like every other thing which will get devalued....this card will also get devalued....many cards will get devalued in a short span of time after lanch...since lakhs of pp will get the card use benefits....but apparantely when cards get devalued most of us complain...
 
no issue....but like every other thing which will get devalued....this card will also get devalued....many cards will get devalued in a short span of time after lanch...since lakhs of pp will get the card use benefits....but apparantely when cards get devalued most of us complain...
bank is also getting lakhs of customer in return. Seems completely fair.

Customer acquisition cost is almost zero for the bank in these case.
 
Dear Cardholder: The Terms & Conditions for the Complimentary Airport Pickup and Drop service available with your Debit Card have been updated by VISA. For more details, please visit www.bankofbaroda.in. - BOB

  1. Service Coverage: Airport transfer covers a one-way point-to-point drop or pick-up within the city limits, with a maximum limit of 25 km in most cities (excluding Bangalore and Hyderabad).
  2. Special Coverage for Bangalore & Hyderabad: A maximum limit of 35 km point-to-point within city limits.
  3. Service Restrictions: No detours, stopovers, or multiple pick-up/drop-offs allowed. Any change to these conditions will result in the service being classified as a day hire (either 4 hours/40 km or 8 hours/80 km), with additional costs borne by the customer.
  4. Cities Covered: The complimentary service is available only in the cities listed below. For locations outside of this list, the concierge will offer the best possible alternative package, but any additional costs will be the responsibility of the customer.
  5. City Coverage: Vijayawada, Patna, Raipur, Ahmedabad, Gandhinagar, Rajkot, Surat, Vadodara, Ranchi, Belgavi, Bengaluru, Hubli, Mangalore, Mysuru, Kochi, Thiruvananthapuram, Bhopal, Gwalior, Indore, Aurangabad, Jalgaon, Kolhapur, Latur, Nagpur, Nanded, Nashik, Pune, Bhubaneswar, Amritsar, Jalandhar, Ludhiana, Bikaner, Jaipur, Jaisalmer, Jodhpur, Udaipur, Chennai, Coimbatore, Madurai, Hyderabad, Agra, Ghaziabad, Lucknow, Varanasi, Dehradun, Kolkata, Siliguri, Chandigarh, New Delhi, Jammu, Srinagar, Puducherry, Mumbai
  6. Note: Mumbai coverage excludes Bhayander, Vasai, Virar, Thane, Dombivli, Kalyan, Taloja, Uran, Ulhasnagar, Nalasopara.

  • Process for availing complimentary Airport Pick-Up and Drop Facility
    1. Customer will give requests for the service through Call, E-mail, WhatsApp or Web Chat at least 48 hours before the Journey => Service Provider verifies Card Number => Service Provider will verify Complete Details such as: Arrival Date, Arrival Time, Flight Number, Pick-up Address, Drop off Address, Number of people, Number of bags etc. => Service Provider activates best suited cab service for the request =>Service provider sends confirmation to the customer via e-mail and keeps the customer informed => Service Provider monitors the Pick-Up.

 
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