Arkapal Sen
TF Ace
My father is having a bsnl sim from past few years..its his main sim and he linked that with his bank accounts and everywhere..
1 month before..his validity of recharge was finished..and after 7days of it..incoming and outgoing both has stopped..so he was GP2 customer as per bsnl.
so i recharge the gp2 1year plan..ie.. 1199rs
his outgoing call has started..but his incoming calls and sms is not working anymore..
i called customer care..several times..they provided one docket number..still after many follow ups also..nothing solved..they just pick up the call and says that..we will fix within 7days,,same story again and again..
my father got frustated as his everything is linked in that sim..he decided to port out from bsnl to other network..irrespective of that 1year recharge..
now when he wanted to port out..
port sms is not going and failing everytime
when i tried to send sms to normal phn number..sms is going normally..
father want to take legal action against bsnl..
help guys..what are the steps i have to do in order to get the legal action against bsnl..or to solve this problem
update : i am from wb..so called bsnl kharagpur direct..they fixed it within 1min..lol..now papa khush..thanks to everyone who gave me all ways to help..
1 month before..his validity of recharge was finished..and after 7days of it..incoming and outgoing both has stopped..so he was GP2 customer as per bsnl.
so i recharge the gp2 1year plan..ie.. 1199rs
his outgoing call has started..but his incoming calls and sms is not working anymore..
i called customer care..several times..they provided one docket number..still after many follow ups also..nothing solved..they just pick up the call and says that..we will fix within 7days,,same story again and again..
my father got frustated as his everything is linked in that sim..he decided to port out from bsnl to other network..irrespective of that 1year recharge..
now when he wanted to port out..
port sms is not going and failing everytime
when i tried to send sms to normal phn number..sms is going normally..
father want to take legal action against bsnl..
help guys..what are the steps i have to do in order to get the legal action against bsnl..or to solve this problem
update : i am from wb..so called bsnl kharagpur direct..they fixed it within 1min..lol..now papa khush..thanks to everyone who gave me all ways to help..
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