Can anyone tell me what is going on with HDFC ? Is my application rejected or in process? Please read below and help!

[rated__9-by-11]

> I applied for HDFC Millennia Card using C2C Application with my SBI Card (₹1.4L Limit) on 13th November.

-> Today’s morning, I received my Application Number on SMS which was this “24K19xxxxxx”. And just now I received this mail which is saying that the application is DECLINED.

-> So now, I went to the HDFC website to track the status just to confirm and I entered my PHONE NUMBER & DOB to check. Now using this combination I’m getting a different Application Reference Number: “24K01xxxxxx”, which is showing as IN PROCESS.

In Short,

1. Application Ref. No. 24K19xxxx which I received through message and mail is showing as DELCINED.
2. But, the Application Ref. No. 24K01xxxx I got using my DOB and phone number on the status tracking website is still showing as INPROCESS.

And both of these reference numbers are different.

So is my application rejected or is it still in process and I have a hope that they’ll approve it? And what the hell is happening?

***Note: I have HDFC “Preferred Banking” Savings Account and this is my FIRST TIME applying for HDFC CC. Also my CIBIL is 764.

 

[R@J]

Similar thing happend with my known. For that case, it was the same ref number for which decline mail received, but status on website was showing as inprocess. However, that was for floater card application (vKYC was done despite being an existing customer), while I understand your case is new to bank .

Wait for 2-3 days....the other inprocess one will get approved or rejected.
You can escalate or take any action then.

 

[GGGGGG]

> I applied for HDFC Millennia Card using C2C Application with my SBI Card (₹1.4L Limit) on 13th November.

-> Today’s morning, I received my Application Number on SMS which was this “24K19xxxxxx”. And just now I received this mail which is saying that the application is DECLINED.

-> So now, I went to the HDFC website to track the status just to confirm and I entered my PHONE NUMBER & DOB to check. Now using this combination I’m getting a different Application Reference Number: “24K01xxxxxx”, which is showing as IN PROCESS.

In Short,

1. Application Ref. No. 24K19xxxx which I received through message and mail is showing as DELCINED.
2. But, the Application Ref. No. 24K01xxxx I got using my DOB and phone number on the status tracking website is still showing as INPROCESS.

And both of these reference numbers are different.

So is my application rejected or is it still in process and I have a hope that they’ll approve it? And what the hell is happening?

***Note: I have HDFC “Preferred Banking” Savings Account and this is my FIRST TIME applying for HDFC CC. Also my CIBIL is 764.

It is rejected. HDFC kind of indicates the application is being processed which could be either rejected or accepted.

 

[SauronEye]

> I applied for HDFC Millennia Card using C2C Application with my SBI Card (₹1.4L Limit) on 13th November.

-> Today’s morning, I received my Application Number on SMS which was this “24K19xxxxxx”. And just now I received this mail which is saying that the application is DECLINED.

-> So now, I went to the HDFC website to track the status just to confirm and I entered my PHONE NUMBER & DOB to check. Now using this combination I’m getting a different Application Reference Number: “24K01xxxxxx”, which is showing as IN PROCESS.

In Short,

1. Application Ref. No. 24K19xxxx which I received through message and mail is showing as DELCINED.
2. But, the Application Ref. No. 24K01xxxx I got using my DOB and phone number on the status tracking website is still showing as INPROCESS.

And both of these reference numbers are different.

So is my application rejected or is it still in process and I have a hope that they’ll approve it? And what the hell is happening?

***Note: I have HDFC “Preferred Banking” Savings Account and this is my FIRST TIME applying for HDFC CC. Also my CIBIL is 764.

Same thing happened with me...one application rejected and another new one in process, which I found after just feeding DoB in the application status tracker. Some hell of a site they've got.

Anyway, I took it up with their greviance team as suggested by some folks here, and currently a lot of ping pong is on. My documents have been asked to be sent to their Chennai mecca, which I already did. The silence and lack of acknowledgement for all of these is deafening, the only non-manual mail/sms update I have is from when the application number was generated.
Presently, they said they'll get back by next week.

Can you let me know if you went down this rabbithole ? And if your card is approved now ?

 

[suhasgirish22]

Has this been due to some technical error on hdfc side because a friend of mine has been facing the same issue from yesterday

 

[aniketkr.sharma]

> I applied for HDFC Millennia Card using C2C Application with my SBI Card (₹1.4L Limit) on 13th November.

-> Today’s morning, I received my Application Number on SMS which was this “24K19xxxxxx”. And just now I received this mail which is saying that the application is DECLINED.

-> So now, I went to the HDFC website to track the status just to confirm and I entered my PHONE NUMBER & DOB to check. Now using this combination I’m getting a different Application Reference Number: “24K01xxxxxx”, which is showing as IN PROCESS.

In Short,

1. Application Ref. No. 24K19xxxx which I received through message and mail is showing as DELCINED.
2. But, the Application Ref. No. 24K01xxxx I got using my DOB and phone number on the status tracking website is still showing as INPROCESS.

And both of these reference numbers are different.

So is my application rejected or is it still in process and I have a hope that they’ll approve it? And what the hell is happening?

***Note: I have HDFC “Preferred Banking” Savings Account and this is my FIRST TIME applying for HDFC CC. Also my CIBIL is 764.

It's chadi fasi bank we always expect this with every request don't worry try again