This case is a clear example of how your mental peace can be disrupted by the Income Tax Department—just because of a mistake made by your bank.
You should first share your bank's clarification with the Income Tax Department and get your case closed. After that, you can file a complaint with the consumer court to hold your bank accountable. RBIO might not be the appropriate for this kind of case... but if you want, you can still approach them. You can file a complaint with the RBI right away as you're not satisfied with the bank’s response or solution—you don't need to wait 30 days in this case.
You should first share your bank's clarification with the Income Tax Department and get your case closed. After that, you can file a complaint with the consumer court to hold your bank accountable. RBIO might not be the appropriate for this kind of case... but if you want, you can still approach them. You can file a complaint with the RBI right away as you're not satisfied with the bank’s response or solution—you don't need to wait 30 days in this case.