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Cashback CC issued even though applied for Platinum CC

equalizer

TF Select
The application PDF sent by HSBC does not mention card variant. HSBC claiming that I applied for Cashback CC. I had no idea, else I would not have received the courier.

Phone executive is asking to clear dues ( Joining Fee ) for taking card closure request.

I have not performed any transaction on the CC.
I haven't set PIN.
I have not performed any task ( SMS / Missed Call / Link Click ) to provide consent for CC activation.

Suggestions ?
 
Problem is that statement will get generated by then with outstanding joining fee.. Obviously they will mark as late-payment or defaulter on CIBIL :-(
No
As per RBI guidelines banks automatically close your CC if you do not activate your CC within 30 days of approval
You can complain to the RBI Ombudsman against bank about any charges and late payment reported by the bank
 
Getting HSBC cashback card is more difficult I feel.

Since 3-4 months of my usage, I'm clocking minimum 10k in Dmart & getting 1k+ cashback every month 😛

Its very good card as every family has to buy stuff in groceries or dine out
True af.
They declined my cashback card application but approved visa Platinum one.

Seems it is the hyped card of hsbc just like infinia 🤣🤣
 
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