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Changes to ICICI RM Services

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a_tease

a_tease

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Hello,

I wanted to share an update regarding the ICICI Relationship Manager service. It appears that the RM facility has been discontinued. I noticed this after receiving a recent salary increase, which led me to consider applying for a Lifetime Free (LTF) Sapphiro credit card, especially since the eligibility criteria now include a lower salary limit of INR 1.5 Lakhs Per Month, as per the Technofino community.

Upon checking the iMobile app for RM services, I encountered a notification stating that an RM was not assigned to my account. Consequently, I raised a query with ICICI, and here’s the response I received:


ICICI RM.webp
 
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This is indirect way of saying... , tum gareeb ho kya hi paise doge icici ko.. For ulips, insurance etc.... So rm gone..... 🤣😂😂
 
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It is temporary. Your RM Will be assigned again don't worry. It happened with me also. I have 10k normal savings account still they have given me this facility.
 
a_tease said:
Hello,

I wanted to share an update regarding the ICICI Relationship Manager service. It appears that the RM facility has been discontinued. I noticed this after receiving a recent salary increase, which led me to consider applying for a Lifetime Free (LTF) Sapphiro credit card, especially since the eligibility criteria now include a lower salary limit of INR 1.5 Lakhs Per Month, as per the Technofino community.

Upon checking the iMobile app for RM services, I encountered a notification stating that an RM was not assigned to my account. Consequently, I raised a query with ICICI, and here’s the response I received:


View attachment 63508
Click to expand...
My father has a Savings account with them (SBKIT type) which is a part of "Privilege Banking" programme (An HNI programme) and he does have an RM assigned.

From their reply, it looks like they removed the RM facility from your account type only.

Why do you need an RM though? They have been mostly useless for most people I've come across.
 
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RMs in ICICI have two functions, spam with "Service call" and "Feedback call". Once you give your feedback they will acknowledge it and shift to their main agenda which is "aapki kuch loan ki requirement hai kya"... Or.. "New term plan offer is available for you sir"
I have had these calls for 6 years now. I don't want RM and they have tagged it as if it's a privileged service. And those RMs don't even have proper information with them, those are salesmen labelled as "Relationship Manager".
Call center works far better than these RMs.
 
I have a Wealth account , Recently upgraded my cards to dual sapphiro LTF and I also dont have an RM.
Kundan22 said:
It is temporary. Your RM Will be assigned again don't worry. It happened with me also. I have 10k normal savings account still they have given me this facility.
Click to expand...
I have a Wealth account from last 2 years . Recently I upgraded to sapphiro dual cards LTF . I don't have an RM assigned for the past year.
 
SunnyM said:
I have a Wealth account , Recently upgraded my cards to dual sapphiro LTF and I also dont have an RM.

I have a Wealth account from last 2 years . Recently I upgraded to sapphiro dual cards LTF . I don't have an RM assigned for the past year.
Click to expand...
How ?

If I apply online it shows an yearly fee of 6.5k ?
 
a_tease said:
How ?

If I apply online it shows an yearly fee of 6.5k ?
Click to expand...
It showed the same to me for over an year before the offer turned ltf. Also in between last year my credit limit jumped from 7.8 lakhs to 15.8 lakhs.
 
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