prath
TF Buzz
Hi everyone, I closed my SBI cashback CC 2 weeks prior and today on bill generation day I have received a bill of 572rs and 241rs as cashback debit making the total outstanding as 813rs. But I didn't make a single transaction on this card since last 1+ month and always paid bills on time.
Since my card is deactivated while calling the customer care the IVR doesn't recognize my details and I am not able to connect with anyone from the IVR. I have already dropped an email to them and the customer grievance team but replies there might be slow. As a last resort I am ready to pay off these 800rs to avoid negative remarks in my CIBIL but this is straight up robbery.
Tried calling the grievance team of my city but no one's picking up the call there.
Since my card is deactivated while calling the customer care the IVR doesn't recognize my details and I am not able to connect with anyone from the IVR. I have already dropped an email to them and the customer grievance team but replies there might be slow. As a last resort I am ready to pay off these 800rs to avoid negative remarks in my CIBIL but this is straight up robbery.
Tried calling the grievance team of my city but no one's picking up the call there.