I had initially posted this in "Rupay Credit Cards" but did not get any response.
So posting it here in this forum now.
www.technofino.in
I have been facing issue with Rupay CC UPI transaction.
I am having Tata Neu HDFC Infinity card which I hot issued with a different number than my HDFC RMN.
Recently I got my address updated (re-kyc requirement) in my HDFC account and after few days bank also changed my mobile number for Neu Card without me requesting for it.
After this change I added by card again in UPI apps with updated number.
But when I make any transaction it fails with error “Cellphone number changed”.
It is same across all the apps and I have tried multiple times deleting and adding the card but of no use.
Only the "Check Balance" option works.
Did anyone else got into similar situation and is there any resolution for this?
PS: I have not contacted bank for the issue yet.
So posting it here in this forum now.

Closed | Unable to use UPI with Rupay CC after mobile number update
I have been facing issue with Rupay CC UPI transaction. I am having Tata Neu HDFC Infinity card which I hot issued with a different number than my HDFC RMN. Recently I got my address updated (re-kyc requirement) in my HDFC account and after few days bank also changed my mobile number for Neu...

I have been facing issue with Rupay CC UPI transaction.
I am having Tata Neu HDFC Infinity card which I hot issued with a different number than my HDFC RMN.
Recently I got my address updated (re-kyc requirement) in my HDFC account and after few days bank also changed my mobile number for Neu Card without me requesting for it.
After this change I added by card again in UPI apps with updated number.
But when I make any transaction it fails with error “Cellphone number changed”.
It is same across all the apps and I have tried multiple times deleting and adding the card but of no use.
Only the "Check Balance" option works.
Did anyone else got into similar situation and is there any resolution for this?
PS: I have not contacted bank for the issue yet.