Converted Kotak Card into LTF

[Sahilhenzy]

Hello friends, After having a conversation on this lovely community converted my card into life time free. They didn't offer me the premium card because of low credit limit they told me that once my limit touch 50K I just need to call them they will give MoJo or Zen for life time free and they told that they can convert the card as they have authorised and calling from the head office aswell.

Best regards,

 

[amitjena]

what exactly you said to customer care. or any email message will help.

 

[Strange]

Hello friends, After having a conversation on this lovely community converted my card into life time free. They didn't offer me the premium card because of low credit limit they told me that once my limit touch 50K I just need to call them they will give MoJo or Zen for life time free and they told that they can convert the card as they have authorised and calling from the head office aswell.

Best regards,

View attachment 8590

Which card variant you have? What is your credit limit?

 

[Sahilhenzy]

what exactly you said to customer care. or any email message will help.

I raised a request on kotak (contact us) page so after a day they raised to cancel my card I got tension Oh shit I lost my card but no they called me on monday today and offered a ltf praposal.

 

[Sahilhenzy]

Which card variant you have? What is your credit limit?

Platinum League limit I can't share on public platform.

 

[TheTrickySid]

I raised a request on kotak (contact us) page so after a day they raised to cancel my card I got tension Oh shit I lost my card but no they called me on monday today and offered a ltf praposal.

What if they wouldn't have contacted 😂

 

[TheTrickySid]

once my limit touch 50K I just need to call them they will give MoJo or Zen for life time free

Can you please explain this statement please,
What procedure needs to be followed??

 

[TheTrickySid]

I raised a request on kotak (contact us) page so after a day they raised to cancel my card I got tension Oh shit I lost my card but no they called me on monday today and offered a ltf praposal.

What exactly did you mentioned in the request??

 

[Sahilhenzy]

What if they wouldn't have contacted 😂

Yeah 😝 Risk hai toh ishq

 

[Sahilhenzy]

I said close my card as there is annual which is high compare benefits.

What exactly did you mentioned in the request??

 

[Sahilhenzy]

Can you please explain this statement please,
What procedure needs to be followed??

Open kotak website and goto Help centre and send them your request! Please try at your risk maybe they can close the card without calling...