Could not complete BOB Credit card application - issue with eSign

[kowsikbabu]

After I completed selecting an LTF Premier CC from BOB online cc portal, I was asked to eSign using this leegality website.

Upon eSigning, I received this error:



Need help with what to do next, I'm pretty sure BOB customer care crm@bobfinancial.com will be next to useless in this matter.

I have some possible reasons why this could have happened (My Aadhaar doesn't have a second name in it. But in the application, you are forced to enter a last name)

What can I do here? I tried revisiting the link to resign it with corrected information (removing last name before signing), but it directly lands on this error page and doesn't provide any other option.

 

[Anupama_Jha]

I guess now you have to process your application offline only.

Or drop a mail to crm or nodal officer and request to share new link for e-signing.