Couldn’t Complete BOB Credit Card Application - Issue with eSign - Query

[kowsikbabu]

After I completed selecting an LTF Premier CC from BOB online cc portal, I was asked to eSign using this leegality website.

Upon eSigning, I received this error:



Need help with what to do next, I'm pretty sure BOB customer care crm@bobfinancial.com will be next to useless in this matter.

I have some possible reasons why this could have happened (My Aadhaar doesn't have a second name in it. But in the application, you are forced to enter a last name)

What can I do here? I tried revisiting the link to resign it with corrected information (removing last name before signing), but it directly lands on this error page and doesn't provide any other option.

 

[Anupama_Jha]

I guess now you have to process your application offline only.

Or drop a mail to crm or nodal officer and request to share new link for e-signing.

 

[Harshaar]

Oh I thought I was the only one. Even I am facing the same issue not sure how to proceed further. My name is having initials in the Aadhaar card and in the pan card, but when I go to the ITR website, my name has no initials. I tried to change my name by all possible options in leegality but still, I am facing the same issue.

 

[kowsikbabu]

Oh I thought I was the only one. Even I am facing the same issue not sure how to proceed further. My name is having initials in the Aadhaar card and in the pan card, but when I go to the ITR website, my name has no initials. I tried to change my name by all possible options in leegality but still, I am facing the same issue.

Two possible options to fix is to go to the branch and ask them to fix it or mail to crm@bobfinancial.com

But I've been busy and have tried neither. If you try out and get a way to fix this, let me know.

 

[ihmahetar]

Second time I faced same error and in previous application customer care say delete application and reapply but yesterday same error Occurred