Couple of months old transaction suddenly ended up showing in credit card summary leading to overlimit charge

[kochiro]

So this transaction wasn't even there in my last cc statement and it shouldn't be counted as it was failed croma transaction where money was deducted with no order details. I got the refund 2 weeks later after making calls multiple times. What should I do now? Is it even legal to adjust transaction like this though it wasn't part of previous billing cycle and statement? Will they refund the overlimit fee?

 

[SubhankarSubhankar is verified member.]

Mark it as dispute. Raise the escalation at Grievance.Redressalcc@hdfcbank.com . Provide all the documents you have related to this transaction. Keep us updated