Credit card on existing agoda booking

[drsel]

Hi my credit card used to make a hotel booking on agoda has got replaced with a new one

How do I put the new credit card number instead of the old credit card number for an existing booking for a stay end of the year?

 

[helloworld]

name is important, not the number. we can always use another card to pay, unless your hotel has strict rule about this card.

they just need the card to block some amount which automatically transferred to new one (if not, let me know card) and released once hotel update the status about our stay.

 

[chasni]

Hi my credit card used to make a hotel booking on agoda has got replaced with a new one

How do I put the new credit card number instead of the old credit card number for an existing booking for a stay end of the year?

If the booking is not "Pay at hotel" then there is an option to change the credit card. Please note that this option is not available for all bookings but some bookings. The second option is to call Agoda customer care and they take your card number on phone and change it.

The last option is to wait for the payment deduction day. When it fails, you will get an email for the same then you can add a new card and pay. I think you usually get 24 hours to do this. But there is some risk involved too.

 

[drsel]

Thanks I do not want to lose this booking.
1st option what is the procedure?
On app or website?

 

[drsel]

If the booking is not "Pay at hotel" then there is an option to change the credit card. Please note that this option is not available for all bookings but some bookings. The second option is to call Agoda customer care and they take your card number on phone and change it.

The last option is to wait for the payment deduction day. When it fails, you will get an email for the same then you can add a new card and pay. I think you usually get 24 hours to do this. But there is some risk involved too.

Thank you what is the procedure for your first option?

 

[chasni]

Thank you what is the procedure for your first option?

If I remember correctly, check on the website. In your booking details, scroll to the bottom where card information is shown. If the change card button is there then the booking allows it. Else it doesn't.